Director of Product Management, Wolters Kluwer
$208.8-295.6k
Travel requirements: 20%
2+ days a week in office
AI-powered solutions for professionals
Job no longer available
AI-powered solutions for professionals
1001+ employees
Job no longer available
$208.8-295.6k
Travel requirements: 20%
2+ days a week in office
1001+ employees
Company mission
To empower professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.
Role
Who you are
- Education: Bachelor’s degree in Business, Product Management, Marketing, or related field; MBA preferred
- 8+ years in product management, commercial strategy, product marketing, or channel development—preferably in B2B or prosumer software markets
- Proven experience owning revenue goals, defining pricing strategies, and leading GTM execution across both direct and channel sales models
- Familiarity with tax software markets, seasonal sales cycles, or high-volume/low-margin product portfolios a strong plus
- Experience working with resellers, franchise networks, or indirect channel partners is strongly preferred
- Strategic thinker with strong commercial instincts and P&L accountability
- Excellent collaboration and cross-functional leadership, with ability to lead through influence
- Deep understanding of channel dynamics, reseller motivation, and partner relationship management
- High level of comfort with business modeling, data analysis, and KPI tracking
- Strong communicator and storyteller who can translate product strategy into clear market narratives
- Curious, adaptable, and results-oriented, with a high sense of ownership and urgency
What the job involves
- This is a high-impact commercial leadership role responsible for defining and driving strategies across direct and indirect channels, including revenue accountability for our re-sale partner channel
- You’ll set segment-level commercial strategies, shape market positioning, and lead cross-functional initiatives to deliver product success across acquisition, monetization, retention, and partner enablement
- With a low span-of-control team, you will lead by influence and insight – not just headcount
- You’ll be asked to manage complexity with agility, apply big-picture thinking, and drive precise tactical execution
- Define and communicate the product vision aligned with company objectives
- Develop multi-year product roadmaps based on customer needs, market trends, and business priorities
- Identify new market opportunities and evaluate build/buy/partner decisions
- Improve Product adoption
- Improve Customer Satisfaction (NPS)
- Own the end-to-end revenue performance of the Performance Segment portfolio, across direct and re-sale partner channels
- Define and lead segment-specific GTM strategies, with a focus on customer acquisition, upsell, retention, and total business growth
- Create and optimize pricing models, packaging strategies, and revenue forecasts that reflect the needs of both direct and re-sale markets
- Assist in the build of financial plans and sales targets, ensuring visibility and accountability for channel contribution
- Develop differentiated messaging, bundling, and promotional strategies that reflect the value proposition across customer segments and channels
- Partner closely with Sales, Marketing, and Customer Success to build and deliver effective GTM campaigns
- Monitor commercial KPIs, including customer acquisition, retention, and partner-led growth—making data-informed decisions to improve effectiveness
- Support re-sale partners with access to sales collateral, launch assets, and training that enhance their ability to position WK products
- Lead quarterly business reviews and revenue planning sessions with key re-sale stakeholders to ensure joint accountability and shared success
- Deeply understand tax preparer personas, needs, and seasonal buying behavior through direct engagement, market research, and VOC programs
- Represent the Performance Segment in internal strategy sessions, industry events, and other to-be-defined opportunities
- Lead customer-facing sessions (e.g., roadshows, partner roundtables, webinars) to reinforce WK’s brand, roadmap, and platform vision
- Manage and coach a small team of commercially focused product managers aligned to product line
- Work cross-functionally with Product, Engineering, Marketing, Finance, and Sales to ensure delivery of roadmap and business goals
- Champion a culture of measurable outcomes, tactical execution, and continuous improvement, particularly during tax season peaks
- Performs other duties as assigned by supervisor
- Physical Demands: Normal office environment
Application process
- Normal office environment
Our take
For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.
While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Alphen aan den Rijn, Netherlands
Leadership
Stacey Caywood
(CEO & Chair of the Executive Board)Stacey has been part of Wolters Kluwer since 1992, previously serving as the CEO of Wolters Kluwer Health and Wolter Kluwer Legal & Regulatory. They stepped into the role of CEO in early 2026.
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