Configuration Engineer, Emburse
AI-powered expense intelligence
Be an early applicant
AI-powered expense intelligence
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To deliver the greatest business value for our customers and make the lives of professionals easier through innovative expense management, business travel, accounts payable, and payment solutions.
Role
Who you are
- Bachelor’s degree in Computer Science or related field, or equivalent years’ experience
- 1 years’ experience in customer service, support, web design/development or related role
- 1+ years’ experience with Object Oriented Java experience in a technical environment
- 1+ years’ experience in SQL in a Production environment
- 1+ years’ experience with Java, Python, JSON
- Experience using Salesforce
- Critical thinking and problem-solving ability
- Ability to work in a fast-paced, deadline-driven environment under close supervision
- Strong interpersonal communication skills (written and verbal); ability to explain technical concepts to non-technical users
- Balance multiple concurrent requests within set workload expectations
- Strong knowledge of business productivity software such as word processor and spreadsheet programs required
- Learner’s mindset with drive and ability to consistently improve knowledge and abilities
- Ability to create database queries (SQL) to validate results and troubleshoot issues
What the job involves
- Configuration Engineers are responsible for configuring the application to requirements requested by Implementation Specialists/Consultants
- These activities include: configuring the software through the user interface, through back-end databases, scripts and via software tools; tracking, managing and providing regular updates on the progress of requests, consulting on best practice configuration and keeping up to date on processes, tools and functionality
- Understand the business requirements outlined in each request to create the most optimal solution
- Configure the product to meet the complex needs and requirements of the customer (using Java, Python, JSON, Groovy, Jenkins, GitHub etc.)
- Collaborate with project managers and customers to ensure SLAs are met and quality of configuration is maintained
- Use case tracking systems to track and manage requests
- Provide excellent customer service to customers by phone, email and Salesforce
- Acquire technical product knowledge through training, self-directed research and testing, and internal consultation
- Test completed configuration to ensure solutions meet the original request
- Proactively provide updates to project managers and follow up with customers where needed on active requests
Application process
- We value great candidate experiences and commit to providing a transparent interview process and responsive communication
- Qualified candidates will be asked to complete a short technical screening, after which interviews are scheduled with several engineers at Emburse
- During the interview process, you'll have the opportunity to speak openly with engineers about their experiences working at the company
- We're productive with decisions and usually complete the interview process with a candidate within two weeks
Our take
Keeping track of spend is a vital capability for businesses - one that has been complicated by the switch to digital payments, an increase in remote working, and inflation, among other things. Emburse supplies a platform to manage and optimize spend, that removes the need for manual processes, speeding them up whilst keeping them compliant and delivering insights into spend trends.
Emburse's platform covers travel, employee and centralized spend, with a range of capabilities including automated purchasing, technology assisted human audit, and smart data reporting. Thousands of organizations make use of the company's offering, with notable clients including Microsoft and Bosch, and it has been recognized as an industry leader - all boding well for its future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Aug 2016
$0.2m
SEED
Mar 2016
$0.2m
SEED
Total funding: $4.5m
Company benefits
- Generous paid time off for every employee and flexible work schedules
- Volunteering opportunities
- Paid leave for new parents
- Medical, dental, vision, disability and life insurance plans
- Health savings accounts (HSA)
- Generous match to pre- or post-tax retirement savings accounts
- Financial planning services
- Flexible spending accounts
- Program in partnership with eCornell to grow their knowledge and their careers
- Quarterly outings and Friday get-togethers to build a strong community at work
- Delicious supply of snacks and beverages
Company HQ
Miracle Mile, Los Angeles, CA
Leadership
Marne Martin
(CEO & Board Member)Non Executive Board Member at Riskonnect. Former CSOP and President of IFS, and CEO at WorkWave.
Salary benchmarks
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