Senior Product Designer, OpenTable
Diner Engagement
CA$125-145k
+ This role is eligible to be considered for an annual bonus and equity grant
2-5 days a week in office
Online restaurant reservation service
Posted today
Online restaurant reservation service
1001+ employees
Posted today
CA$125-145k
+ This role is eligible to be considered for an annual bonus and equity grant
2-5 days a week in office
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- You put people at the center of everything you do—you’re equally motivated by crafting impactful product strategies and user experiences and helping designers grow; you care deeply about your team and their success
- You are highly proactive about learning emerging AI tools in design and product development and your portfolio includes examples of how you utilize them in your day-to-day work
- You are a systems thinker with a passion for solving complex design challenges at scale
- You have extensive experience designing for web and mobile platforms and an exceptional portfolio that showcases a breadth of product design leadership
- Minimum of 6 years of professional experience in product design
- Excel at translating sophisticated workflows into elegant and accessible user experiences
- Comfortably navigate all stages of the design process, from assembling insights with user research, building, and testing prototypes, delivering polished visual design, and working collaboratively with product managers and engineers to bring the UX to life
- Continuously value introspection to improve yourself, your team, and your products
- Proactively seek and incorporate direction from senior team members, and are generally eager to learn and curious about the latest design trends and methodologies
- Have a creative approach and open mind to solving problems, thrive with challenges, and can independently lead a project or product area while being open to feedback and coaching
- Drive collaboration between partner teams and can operate as a phenomenal teammate
- Actively supply to group conversations, facilitate working sessions, and help shape decisions
- Have developed a large arsenal of tools and know when to use what to move the work forward
- Have a portfolio that demonstrates your problem-solving skills, exceptional visual design skills, and interaction design skills through a breadth of great product design work across web and mobile platforms
- Have experience working on global products in a large-scale, product-led environment, and have deep experience across all platforms including iOS, Android and responsive web
- Have experience successfully managing or mentoring designers
- Have a track record of excellent communication and storytelling skills
What the job involves
- This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto
- Help diners discover, choose, reserve, and engage with the best restaurants for their preferences
- Identify new strategic UX opportunities in Diner-facing products
- Stay close to emerging trends in diner habits around discovery, selection, reservation and overall hospitality experience
- Work closely with a global team of product managers, product & brand designers, engineers and data scientists, to define our strategy and drive the future of OpenTable’s diner experience
- Build impactful user experiences that delight customers and drive our business forward, evolve, and develop new experiences while balancing the needs of our diners, restaurants, and the business
- Collaborate with other designers while navigating the full range of a product designer’s work—from research to high-fidelity designs
- Meaningfully impact every stage of product discovery and development across both sides of the double diamond and relentlessly iterating to constantly improve quality and impact
Application process
- *When applying, please share your resume and include a link and password to your online portfolio.*
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO, not founder)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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