Senior Release Manager, Pure Storage

• Detail-oriented with strong analytical and problem-solving skills
• Calm and decisive under pressure, able to quickly respond to issues and remediate problems
• Process-driven yet adaptable to agile and fast-moving delivery models
• Previous experience managing release across multiple business applications CRM, ERP, HCM etc.
• Collaborative, proactive communicator who builds trust across technical and business teams
• Excellent communication, organizational, and stakeholder management skills
• Demonstrated ability to manage multiple concurrent releases under tight deadlines with minimal supervision
• 8+ years of experience in release management, build/release engineering, or DevOps coordination in complex IT or high-tech product environments
• Strong understanding of software development lifecycles (SDLC), agile methods, and ITIL release management principles
• Proven experience coordinating cross-functional teams and developing governance structures
• Solid technical understanding of work planning tools (e.g. JIRA), CI/CD pipelines, source control (e.g., Git), and deployment automation tools (e.g., Jenkins, Azure DevOps, GitHub CI/CD)

Desirable

• The Release Manager is a senior individual contributor position requiring a blend of technical depth, process discipline, and strong cross-functional coordination skills to ensure that software releases are planned, coordinated, and delivered efficiently, reliably, and with minimal disruption to business operations
• Acting as the central point of control for release activities, this individual partners with development teams, environment owners, and network operations to manage the end-to-end release process from release planning through deployment and post-release review
• Release Planning & Coordination:
• Establish and maintain release calendars across ERP (e.g., SAP, NetSuite), CRM (e.g., Salesforce, Logik), and integration tools (e.g., Boomi)
• Own and maintain the enterprise release calendar, aligning release timelines and environment maintenance with business priorities and technical readiness
• Collate release scope, dependencies, and schedules across multiple applications, teams, and environments
• Facilitate, go/no-go meetings, and cutover planning sessions
• Governance & Quality Assurance:
• Ensure all releases meet defined entry/exit criteria, change control policies, and compliance requirements
• Define and continuously refine release management standards, templates, and best practices
• Maintain release documentation, including release notes, deployment plans, and rollback procedures
• Establish and administer environment management governance, promotion criteria, and promotion governance practices
• Ensure runbooks for environment refresh and system deployment are in place and current for the individual platforms and the environments as a whole
• Execution & Risk Management:
• In collaboration with individual platform and domain owners, oversee and coordinate deployment execution across environments (test, QA/SIT, pre-production, production)
• Identify, communicate, and manage release-related dependencies, risks, and issues. Develop and track mitigation and rollback plans as needed
• Serve as the primary escalation point during release execution, ensuring timely resolution of blocking issues for deployments
• Collaboration & Communication:
• Provide clear, consistent communication on release scope, schedule, and status to critical stakeholders including PMO, OCM, development teams, and business stakeholders
• Collaborate with PMO and teams to ensure program plans and PI plans account for and are in alignment with the release calendar
• Engage with business partners to ensure release plans, environment management plans, and overall release calendars include business-driven black-out periods and other key business events that can affect deployment and go-live of new releases
• Continuous Improvement:
• Establish release-related metrics for success, including measures such as release success rates, deployment frequency, refresh cycle time, and change failure rates
• Produce and distribute regular release dashboards and reports, including key release-related success metrics, upcoming releases and deployments, and environment maintenance
• Partner with SRE, DevOps, and development teams to automate and streamline release processes
• Conduct periodic reviews and drive continuous improvement initiatives to enhance release quality, reliability, and speed
• Contribute to the evolution of CI/CD and environment management practices based on objective data and lessons-learned from release retrospectives and incident response

• There is no application deadline and we accept applications on an ongoing basis until the job is filled