Site Reliability Engineer, Redis
$155.5-210.8k
Salary is benchmarked for New York, California, Washington, Colorado, and Rhode Island applicants and may vary if applying elsewhere
Real-time cloud-based data platform
Open for applications
Real-time cloud-based data platform
501-1000 employees
Open for applications
$155.5-210.8k
Salary is benchmarked for New York, California, Washington, Colorado, and Rhode Island applicants and may vary if applying elsewhere
501-1000 employees
Company mission
To give innovators and entrepreneurs the data insights to achieve their business goals.
Role
Who you are
- FedRAMP certification is a plus
- B.S. in Computer Science, Information Technology, Software Engineering, or a related field
- At least 4 or more years of experience working on infrastructure/CloudOps/SRE domains
- At least 3 years of experience troubleshooting real time production systems
- At least 2 years of hands-on experience with Azure, AWS, OR GCP cloud infrastructure
- Strong working knowledge in Linux/Unix
- Deep understanding of networking (TCP/IP) with emphasis on the various cloud providers
- Experience with alerting and monitoring systems (Prometheus, Grafana, ELK, Splunk, etc.)
- Experience in scripting languages but not limited to: Bash, Python. Programming experience with C# is a plus
- Familiarity with source code version control tools like Git, Gitlab, SVN, etc
- Experience with containerization technologies and concepts
- Experience using and maintaining deployment and configuration management tools (Github actions, Jenkins, Ansible, Chef, etc.)
- Experience in analyzing and debugging production issues at scale
- Self-directed, ambitious, authentic, caring, and eager to learn new things
- Experience with 24/7 on-call duty
- Availability to nights and weekends (follow the sun)
Desirable
- Experience working with large-scale distributed systems
- Experience with NoSQL databases (especially Redis)
- Experience with infrastructure as code tools (Terraform, Pulumi, etc.)
- Linux and Azure Certification
What the job involves
- The Redis Cloud Operations team is hiring for a Site Reliability Engineer role, offering you the chance to work on large-scale systems and support our valued customers.
- You’ll operate state-of-the-art products using the most cutting-edge and best-in-class SRE tools. In this global role, you’ll participate in the monitoring, operation, and management of a Redis managed service at one of the world’s largest CSP. We’re looking for highly motivated team players with a keen attention to detail and substantial experience working in intense production environments. If you have a passion for tackling technical challenges on a global scale, this position is perfect for you
- Handle Technical Escalations: Engage in complex troubleshooting and manage technical escalations within a Follow-the-Sun (FTS) support model, ensuring seamless global service coverage
- Ensure System Reliability: Leverage your software development and problem-solving expertise to create automation tools and runbooks, enhancing the reliability and stability of the Redis database on a leading cloud service provider
- Collaborate with Engineering Teams: Partner closely with engineering teams during service-impacting incidents, leading problem management efforts to maintain service continuity and stability
- Participate in On-Call Rotations: Be available for occasional weekend on-call shifts, providing critical support and ensuring service reliability
Our take
Businesses have increasingly been taking advantage of AI systems to process the vast amont of data they hold and produce, but the rapidity and sheer volume of AI data requests puts a significant load on company infrastructure. Redis, a database-as-a-service provider, exists to ease this strain, managing databases for business-critical applications with its cloud-based data platform.
This isn't a new industry and Redis faces competition from mainstays of the sector such as Oracle and Microsoft. However Redis stands out with its speed, cutting the database response time to less than a millisecond, easily outstripping its competitors. Founded in 2011, it is now the most popular database on AWS and is used by around 25% of professional developers. It counts Microsoft, Plaid, FedEx and many other enterprise companies as customers.
Redis plans to expand into emerging markets and sees the adoption of cloud-native systems by the world's biggest companies as inevitable. It has forged partnerships with Amazon and Google and is growing through acquisition, for instance in its 2022 purchase of RESP.app which served part of its growing ecosystem.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
24% female employees
13% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Apr 2021
$110m
SERIES G
Aug 2020
$100m
SERIES F
Total funding: $356m
Company benefits
- Unlimited time off to promote a healthy work-life balance
- H/D/V coverage along with 401K, FSA, and Commuter Benefits
- Frequent team celebrations and recreation events
- Lunch stipends
- Home internet reimbursement
- Yearly health and wellness budget for a healthy mind and body
- Learning and development opportunities
- Ability to influence a high-performance company on its way to IPO
Company values
- Take ownership and make it happen
- Help our customers achieve transformational outcomes
- Fearlessly pursue your ideas
- Strive for the highest level of intellectual rigor
- Utilize our unique strengths to achieve more together
- Embrace continuous learning
Company HQ
Mountain View, CA
Articles
Leadership
Yiftach Shoolman
(President)They were the founder, president and CTO of Crescendo Networks (acquired by F5), the vice president of software development at Native Networks (acquired by Alcatel) and part of the founding team at ECI Telecom broadband division.
Share this job
View 31 more jobs at Redis