Senior Site Reliability Engineer, Zeta Global
$140-170k
+ Employee Equity and Stock Purchase Plan
The AI marketing cloud
Open for applications
The AI marketing cloud
1001+ employees
Open for applications
$140-170k
+ Employee Equity and Stock Purchase Plan
1001+ employees
Company mission
To enable brands to build repeatable and scalable programs that accelerate business growth, efficiently, and effectively, and drive higher ROI on their marketing investments.
Role
Who you are
- We’re looking for an experienced Senior Site Reliability Engineer (SRE) who can write production-grade code, have mastery of SLIs, SLOs, and error budgets, and are passionate about building scalable observability systems
- 4+ years of experience as an SRE or in a similar role with hands-on coding
- 3+ years of software development experience in Python or Golang, with a focus on building maintainable, production-quality code
- Deep understanding of SRE principles, particularly SLIs, SLOs, error budgets, and their real-world application
- Hands-on experience conducting postmortems and implementing observability at scale
- Hands-on experience conducting chaos engineering exercises
- Expertise in designing and implementing end-to-end observabilitysolutions using tools like OpenTelemetry, Prometheus, Grafana, or Honeycomb
- Experience with distributed tracing and handling high-cardinality metrics in production environments
- 3+ years of experience with AWS and proficiency in Kubernetes, Terraform, andInfrastructure as Code (IaC) tools
- Strong understanding of distributed systems, microservices architectures, and containerization (Docker, Kubernetes)
- Hands-on experience with CI/CD platforms (GitOps, Jenkins, ArgoCD) and building automated pipelines
- Familiarity with tools and frameworks for incident management and operational automation
- Knowledge of modern deployment strategies (e.g., Canary,Blue-Green) and resiliency patterns (e.g., circuit breakers, retries)
- Strong analytical skills for statistical analysis of metrics to identify and resolve performance bottlenecks
- If you:
- Can code confidently in Python or Golang and solve real-world problems through automation. (not only scripting)
- Have hands-on experience implementing SLIs, SLOs, and distributed tracing in production
- Understand Kubernetes, Terraform, and Infrastructure as Code tools
- Have hands-on experience with Chaos Engineeringand anomaly detection
- Are excited about working with high-throughput, distributed systems processing millions of transactions daily…
- Then this role might be for you!
What the job involves
- Design, implement, and manage SLOs, SLIs, and error budgets, ensuring reliability aligns with user expectations and business objectives
- Develop production-grade software to enhance system reliability and reduce manual toil through automation
- Implement and optimize observabilitysolutionsusing tools like OpenTelemetry, with a focus on high-cardinality metrics, distributed tracing, and actionable insights
- Drive postmortem processes and lead in-depth root cause analyses for incidents, ensuring lessons learned are effectively applied to prevent recurrence
- Define and monitor MTTx metrics (MTTA, MTTR, MTTF), using them to guide system improvements and measure reliability progress
- Design and participate in Chaos Engineering exercises
- Collaborate with engineering teams to design systems with reliability and scalability in mind, incorporating capacity planning, resiliency patterns, and modern deployment strategies (e.g., Canary, Blue-Green)
- Lead design reviews for alerting strategies, ensuring effective signal-to-noise ratios in monitoring and incident management
- Advocate for and implement best practices in incident response and system design to achieveoptimaluptime and performance
Our take
Zeta Global is a cloud-based AI marketing platform helping companies acquire, grow and retain customers more efficiently. Its flagship Zeta Marketing Platform (ZMP) combines identity resolution, consumer intelligence, and omnichannel activation into a single platform. Using one of the industry's largest proprietary database and advanced AI, Zeta makes personalized marketing simple for enterprise brands worldwide.
Its platform is particularly valuable in today's privacy-first, data-driven marketing environment. It helps brands understand individual customers and deliver relevant experience across every channel, from email and SMS ot digital and social. Serving top advertisers and Fortune 500 companies, Zeta turns complex data into actionable insights, so markets have a deeper relationship with their customers and drive measurable results in a competitive landscape.
Recently, Zeta expanded its capabilities with acquisition of Marigold's enterprise software business, adding over 100 enterprise clients and new loyalty and engagement tools. This strenghten's Zeta's "One Zeta" model, creates cross-selling opportunities, and extends its footpirnt in EMEA and APAC. Also backed by strong AI investments, a massive proprietary identity graph, and consistent revenue growth, Zeta is in a good position to help brands deliver smarter, more personalized marketing at scale for years to come.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2017
$115m
SERIES F
Jul 2015
$125m
LATE VC
Total funding: $310m
Company HQ
Midtown South, New York, NY
Leadership
David A Steinberg
(Co-Founder, CEO & Chairman of the Board)Prior to founding Zeta and CAIVIS, they founded InPhonic, the largest seller of wireless phones and communications products and services on the Internet. InPhonic was #1 on Inc. 500 list of fastest growing companies in 2004
John Sculley
(Co-Founder, Vice Chairman of ther Board & Investor)Former CEO of Apple Computer. They joined Apple in 1983 when the Company had $600 million in revenues; by the time they left, Apple's revenues exceeded $8 billion.
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