Solutions Engineer, Miro
+ Equity package
2-5 days a week in office
Visual workspace for innovation
Job no longer available
Visual workspace for innovation
1001+ employees
Job no longer available
+ Equity package
2-5 days a week in office
1001+ employees
Company mission
To empower teams to create the next big thing, powered by AI at every step of the way.
Role
Who you are
- 2+ years experience in pre-sales role
- Technical degree or applicable certifications (software development, pre-sales academy, agile, AD/SSO)
- Excellent written and verbal communication skills in German and English with an interest in delivering compelling presentations and demonstrations
- Ability to simplify technical concepts for non-technical audiences
- Strong critical thinking and problem-solving skills
- Desire to continuously improve and seek feedback
- Ability to prioritize and learn fast and adapt to a constantly evolving product
- Understanding of value selling
- Nice to have — knowledge or experience working with Miro or other SaaS enterprise collaboration or content management tools
What the job involves
- We are the Solution Engineers at Miro and exist for 5 years now
- We play a critical role in bridging the gap between technical innovation and business needs, delivering tailored solutions that drive our customer success
- We are Miro problem-solvers, create high impact and high-value solutions for anything Innovation and Collaboration and are looking forward to getting to know you!
- In this role, you will have a unique opportunity to accelerate sales cycles and serve as a Miro product and Sales expert
- You will serve as an important link between the Go-To-Market and the Product/Engineering parts of the company and will be a key partner to Sales, Customer Success, and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers’ needs
- Partner with Account Executives to understand customer’s current challenges, requirements, and business objectives for the Enterprise and Large Enterprise business segment (2,000 - 10,000 employees)
- Present demos and create reusable assets (videos, talk tracks, best practices) to ensure efficiency and continuously improve customer experience
- Lead Proof Of Concepts where necessary to help customers validate technical requirements
- Answer customer questions about technical topics (integrations, single-sign-on/SSO, data governance, AI and platform)
- Communicate customer needs and product feedback to Miro’s product management, engineering, marketing, and sales teams
Application process
- Recruiter Screen:
- A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro
- Hiring Manager:
- The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes
- Skill Assesment:
- An interactive presentation to see your skills in action, based around a particular case study or business problem
- Meet the Team:
- Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture
- Leadership Round:
- Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro
Salary benchmarks
Our take
Millions of employees worldwide have moved to remote working, but existing tools are holding back the potential for collaboration. Tools such as Zoom and Microsoft Teams already provide remote communication platforms to millions of users, but they generally compromise on features required to emulate the team collaboration experience.
Miro has created a platform that provides enterprise tools such as collaborative whiteboards and mind-map software into an accessible and integrated service. As opposed to providing an 'all-in-one' add on, Miro allows businesses to customize and integrate the tools and resources within their individual platform to cater to the team's specific requirements.
Miro’s initial strategy of offering free and discounted subscriptions and then moving to paid models has paid off. The platform currently has over 100M users and is trusted by enterprises such as VMware, Zendesk and Frog. And as part of its ongoing battle with Zoom, Miro acquired video-chat startup Around in 2022, to remain competitive in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2022
$400m
SERIES C
Apr 2020
$50m
SERIES B
Total funding: $476.8m
Company HQ
The East Cut, San Francisco, CA
Leadership
Andrey Khusid
(Co-Founder & CEO)Prior to Miro, they founded Vitamin Group specializing in digital technologies and multimedia projects.
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