Operations Data Analyst, Taxfix
+ Employee stock options
Tax filing app
Job no longer available
Tax filing app
201-500 employees
Job no longer available
+ Employee stock options
201-500 employees
Company mission
Taxfix's mission is to enable anyone, regardless of education or background, to file their taxes with newfound confidence.
Role
Who you are
- Minimum 2 years of experience in data analytics roles such as Data Analyst, BI Analyst, or Analytics Engineer
- Proficiency in SQL, with foundational experience in dbt for data modeling
- Familiarity with cloud data warehouses (e.g., Snowflake, BigQuery), BI tools (e.g., Looker, Tableau, PowerBI), and advanced spreadsheet functions
- Understanding of statistical models, especially related to forecasting
- Analytical thinker with a strong business mindset and a results-driven approach
- Exceptional communication skills to simplify and convey complex concepts effectively
- Fluent in both German and English
- Experience with operations tools such as Zendesk or Intercom is a plus
What the job involves
- As our Operations Data Analyst, you will play a pivotal role in empowering our operations team with data-driven insights and scalable solutions
- You'll lead the charge in building robust data models, crafting intuitive dashboards, and designing precise forecasting models that elevate operational efficiency and customer satisfaction
- Collaborating across teams, you will ensure data accessibility and clarity, enabling informed decision-making at every level of the Taxfix Group
- Structure and model operational data from diverse sources using tools like dbt and Snowflake, creating a scalable foundation for future growth
- Develop and maintain intuitive dashboards in Looker, empowering teams to access and monitor key performance indicators
- Design and refine forecasting models to analyze historical trends and predict future operations across multiple channels, aiding resource and headcount planning
- Analyze workload and operational data to identify optimization opportunities and provide actionable recommendations for improved team efficiency
- Explore customer behavior patterns to enhance satisfaction and effectively manage customer load
- Collaborate with the operations team to collect and prioritize data requirements, ensuring their critical needs are met promptly
- Act as the bridge between operations and technical teams, translating business needs into actionable insights and use cases for AI and LLM integration
Our take
For many people, filing taxes is still a painstaking, confusing and outdated process. In Germany alone, around 10 million people each year decide not to claim their tax return for this reason. Taxfix solves this problem by making it easier to file tax returns and claim rebates.
Taxfix serves as a personal tax accountant, something that many of its users can't afford or don't have access to. The app functions much like any chatbot, offering in-depth guidance and optimising the tax filing process. Users can typically file their taxes in under 20 minutes using the app, which will appeal to anyone looking to save time and effort on their personal finances. Taxfix is not alone in offering this sort of service, but it sets itself apart from rivals such as TurboTax thanks to its mobile-first approach.
The company has been well-served by its innovative and attractive app interface and acquired its German competitor Steuerbot in early 2023. With its European market covered by Berlin and Madrid offices, 2024 saw its entrance into the UK market by acquiring smaller competitor Taxscouts, establishing itself as the European leader in its sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2022
$220m
SERIES D
Apr 2020
$65m
SERIES C
Total funding: $325.5m
Company benefits
- A chance to do meaningful, people-centric work with an international team of passionate professionals
- Holistic wellbeing with free mental health coaching sessions, yoga, and a discounted membership to Urban Sports Club
- A monthly allowance to spend on home support services, including childcare, housekeeping, pet sitting, tutoring, and elderly care
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create
- Dedicated relocation and visa support for those that need it
- 30 annual vacation days and flexible working hours
- Full trust to take ownership of your work in a flat hierarchy where feedback is encouraged and expected
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office
Company values
- Understand - We ask why. We listen to what others have to say, and care what matters to them. What are their worries? What do they love? Our curiosity drives us to search for the reasons why: why, why, why?
- Deliver - We care about the impact we have on people’s lives, and strive to create a peace of mind. We make things happen, against all odds, and value results over process. We take ownership for the work we do, and make it the best we can. We’re devoted to building something remarkable together. Can your team rely on you today?
- Develop - We are hungry to grow, and we never stop learning. We are humble; we admit our weaknesses and are ambitious to become the best version of ourselves. We inspire and help each other to be better, and apply what we have learned. What did you learn today?
- Trust - Our customers can count on us. We believe in ourselves and trust in the decisions we make. We build trust through our work. We respect each other. We work together. We are a team. How did you earn the trust of others today?
Company HQ
Mitte, Berlin, BE
Articles
Leadership
Mathis Büchi
(Chairman)Previously co-founded Encounter Korea and Smallpdf. Currently Founder and CEO at Genova.ai.
Lino Teuteberg
(CPO)Previously worked as an Interaction Developer at springen, and co-founded Smallpdf.
Salary benchmarks
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