Senior Sales Operation Manager, Slang.ai
$90-110k
+ Equity
AI-powered virtual phone assistant
Be an early applicant
AI-powered virtual phone assistant
21-100 employees
Be an early applicant
$90-110k
+ Equity
21-100 employees
Company mission
To transform the phone into a channel that is personalized, efficient, and delightful.
Role
Who you are
- 3-7 years of experience in Revenue Operations, Sales Operations, or GTM Strategy in a SaaS environment
- Hands-on HubSpot CRM expertise, including automation, reporting, and integrations
- Strong data management skills (cleaning, segmentation, and enrichment)
- Proven experience in high-velocity, high-volume sales cycles (e.g., SMB SaaS)
- Ability to automate and optimize lead management, deal flows, and contract execution
- Experience designing and optimizing GTM processes, including contract workflows, e-signatures, and renewal tracking for high-volume, high-velocity deals
- Deep understanding of RevOps KPIs, forecasting, and revenue analytics
- Experience with automation tools (Zapier, Make, HubSpot native workflows)
- Familiarity with e-signature, billing, and customer lifecycle management tools (Stripe, DocuSign, PandaDoc)
- Strong cross-functional collaboration skills—aligning Sales, Marketing, and CS teams
- Nice to have: Previous experience with Clay
What the job involves
- As the Revenue Operations Manager, you will play a pivotal role in optimizing and scaling our high-velocity, high-volume sales motion by leveraging HubSpot and automation. You will collaborate with Sales, Marketing, and Customer Success teams to build scalable processes, improve data-driven decision-making, and drive revenue efficiency
- This role reports to the Head of Finance, a seasoned go-to-market leader with experience in scaling tech startups
- You will work cross-functionally with stakeholders across Sales, Marketing, Finance, and Customer Success to align processes, remove friction, and accelerate revenue growth
- Own and optimize HubSpot CRM, ensuring data cleanliness, automation, and seamless integration with sales, marketing, and finance tools
- Build lead routing and scoring systems to ensure SDRs and AEs focus on the right prospects
- Design and optimize GTM workflows, including contract workflows, e-signatures, and renewal tracking for high-volume, high-velocity deals
- Develop real-time dashboards and reports in HubSpot to track key metrics
- Improve forecasting accuracy by analyzing deal velocity, pipeline health, and win-loss rates
- Partner with Finance to streamline billing and payments, ensuring revenue recognition aligns with sales data
- Align Sales, Marketing, and CS teams through process standardization and automation
- Drive compensation models and performance incentives to optimize SDR/AE efficiency
- Implement self-serve purchasing workflows and frictionless upsell/cross-sell motions
Our take
The frustration surrounding calling businesses is a universal sentiment. Nobody enjoys enduring long hold times when trying to inquire about an order or encountering voicemail when urgently attempting to make a reservation at a local restaurant. However, through the power of AI, the broken calling experience can be repaired.
Slang is a platform designed to tackle this problem head-on. By automatically answering calls for restaurants, retailers, and other businesses, Slang acts as a team member and delivers accurate responses that help drive increased revenues. It enables businesses to provide enhanced customer service while streamlining their operations.
Emerging from stealth mode in 2023, Sland has made waves with the announcement of a successful funding round. With this momentum, the company sets its sights on integrating its product with reservation management platforms while unveiling a host of advanced functionalities fueled by generative AI. This strategic expansion holds the potential to revolutionise the phone experience, delivering enhanced benefits for businesses and customers alike.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Jun 2023
$20m
SERIES A
May 2020
$0.8m
SEED
Total funding: $20.8m
Company benefits
- Generous equity
- Healthcare fully compensated
- Generous vacation
Company values
- Overachiever Fever. We’re overachievers (we don’t know any other way)
- Learner Fervor. We take every opportunity to learn (especially when it’s hard)
- Humility Ability. We approach each other with curiosity and openness (know-it-alls not welcome!)
- SMB MVP. We’re an expert member of our customers’ teams (we earn their trust)
Company HQ
Civic Center, New York, NY
Articles
Leadership
Alex Sambvani
(CEO)Graduated from Harvard Business School with a Masters in Business Administration. Previously worked as a Senior Data Scientist at Spotify.
Gabriel Duncan
(CTO)Graduated from Columbia University with a BASc in Applied Mathematics. Previously worked as a Data Engineer at The New York Times and as a Data Science Manager at Spotify.
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