Senior Sales Operation Manager, Slang.ai

• 3-7 years of experience in Revenue Operations, Sales Operations, or GTM Strategy in a SaaS environment
• Hands-on HubSpot CRM expertise, including automation, reporting, and integrations
• Strong data management skills (cleaning, segmentation, and enrichment)
• Proven experience in high-velocity, high-volume sales cycles (e.g., SMB SaaS)
• Ability to automate and optimize lead management, deal flows, and contract execution
• Experience designing and optimizing GTM processes, including contract workflows, e-signatures, and renewal tracking for high-volume, high-velocity deals
• Deep understanding of RevOps KPIs, forecasting, and revenue analytics
• Experience with automation tools (Zapier, Make, HubSpot native workflows)
• Familiarity with e-signature, billing, and customer lifecycle management tools (Stripe, DocuSign, PandaDoc)
• Strong cross-functional collaboration skills—aligning Sales, Marketing, and CS teams
• Nice to have: Previous experience with Clay

• As the Senior Sales Operations Manager, you will play a pivotal role in optimizing and scaling our high-velocity, high-volume sales motion by leveraging HubSpot and automation. You will collaborate with Sales, Marketing, and Customer Success teams to build scalable processes, improve data-driven decision-making, and drive revenue efficiency.
• This role reports to the Head of Finance, a seasoned go-to-market leader with experience in scaling tech startups
• You will work cross-functionally with stakeholders across Sales, Marketing, Finance, and Customer Success to align processes, remove friction, and accelerate revenue growth
• Own and optimize HubSpot CRM, ensuring data cleanliness, automation, and seamless integration with sales, marketing, and finance tools
• Build lead routing and scoring systems to ensure SDRs and AEs focus on the right prospects
• Design and optimize GTM workflows, including contract workflows, e-signatures, and renewal tracking for high-volume, high-velocity deals
• Develop real-time dashboards and reports in HubSpot to track key metrics
• Improve forecasting accuracy by analyzing deal velocity, pipeline health, and win-loss rates
• Partner with Finance to streamline billing and payments, ensuring revenue recognition aligns with sales data
• Align Sales, Marketing, and CS teams through process standardization and automation
• Drive compensation models and performance incentives to optimize SDR/AE efficiency
• Implement self-serve purchasing workflows and frictionless upsell/cross-sell motions

• Generous equity
• Healthcare fully compensated
• Generous vacation

Total funding: $20.8m

The frustration surrounding calling businesses is a universal sentiment. Nobody enjoys enduring long hold times when trying to inquire about an order or encountering voicemail when urgently attempting to make a reservation at a local restaurant. However, through the power of AI, the broken calling experience can be repaired.