Staff Software Engineer, Nooks
$290-350k
+ Equity
3+ days a week in office
Agent workspace for intelligent outbound
Open for applications
Agent workspace for intelligent outbound
201-500 employees
Open for applications
$290-350k
+ Equity
3+ days a week in office
201-500 employees
Company mission
To automate this grunt work so salespeople can focus on the human parts of the job.
Role
Who you are
- 8+ years of engineering experience, including time as a tech lead of a meaningful product area, a founder, or a domain expert other engineers turn to
- Production experience with AI features. For example, you've debugged misbehaving agents and built the evals to keep issues from recurring
- Strong opinions, held loosely, about what the product surface of human-agent collaboration should look like
- Not afraid to hop on a call with a customer to validate a feature you just built
- You make the rest of the company faster
- Based in San Francisco, excited to be in-office 3+ days per week
What the job involves
- Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. We're building out multiple vertical products (AI Dialer, AI Prospecting, AI Sequencing, Agent Studio) to get there. Reps use Nooks as a "copilot" and spend 4+ hours a day across these different product lines. We're hiring a staff engineer to help set a unified technical direction for the entire team
- Build AI features that drive revenue, end to end. Define the success metric, ship across React/TypeScript and Node.js/Python, and iterate until it moves. 1,100+ customers depend on this product daily
- Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next
- Set technical direction across the team. How should agent memory work per rep? What's the right primitive for a long-running outbound strategy? Make the architectural calls other engineers build against
- Raise the bar across the org. Mentor senior engineers, run the hardest design reviews, and help us hire more people like you
Our take
For many businesses, the rise in hybrid and remote working has lessened team building and collaboration within their teams. Nooks was founded in 2020, initially as a virtual space for sales teams to collaborate and work in real-time, and to feel like they're working in the same room as their colleagues.
Nooks evolved from that social workflow premise and developed an AI dialer to automate manual tasks for sales teams. It also has a "Call Analytics" tool for sales teams to transcribe, analyze and improve upon their calls. Meanwhile, its virtual salesfloor still makes collaborating, team building and training easier for virtual teams.
While Nooks is up against large workflow management platforms such as Slack, its tight focus on sales teams lets it stand out. This speciality has led to several rounds of funding for Nooks, two of which came in 2024 off the back of massive momentum and growth for the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2024
$43m
SERIES B
Apr 2024
$22m
SERIES A
Total funding: $70m
Company benefits
- Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
- Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
- Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
- Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
- Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
- Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
- Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
- Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.
Company HQ
Polk Gulch, San Francisco, CA
Leadership
Rohan Suri
(Co-Founder & CPO)Previously a Software Engineering Intern at Forethought, and ML Engineer Intern at Cerebras Systems. Was also a Machine Learning Researcher at Stanford Artificial Intelligence Laboratory and a Cybersecurity Intern at Visa.
Nikhil Cheerla
(Co-Founder & CTO)Previously an ML Engineer at Tesla. Was also a Vision Lab Research Intern at Stanford University, and Engineering Intern at Lyft and Quora.
Dan Lee
(Co-Founder & CEO)Previously a Machine Learning Engineer at Scale AI. Worked in Quantitative Strategies at IEX Group and ML Research at Cerebras Systems.
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