Director of Revenue Operations, Sana Benefits
$160-220k
+ stock options + $40,000 variable per year
Employee health benefits & insurance plans
Be an early applicant
Employee health benefits & insurance plans
201-500 employees
Be an early applicant
$160-220k
+ stock options + $40,000 variable per year
201-500 employees
Company mission
To make quality healthcare understandable, accessible and affordable for all.
Role
Who you are
- Have served in a leadership and people management role within Revenue Operations or a similar field
- Experience with CRM tools, sales and/or marketing automation software, AI tools and other relevant technologies
- Strong track record of managing and integrating various systems and tools within a Revenue, Marketing, Customer Success or Sales Operations context
- Proficiency in data analysis, reporting, and generating actionable insights
- Strong analytical and problem-solving skills
- Team player with the ability to build relationships and effectively interact with people at all levels
- You are mission-driven. You care about making our healthcare system work better for people and business owners
- You ask questions from a place of genuine curiosity and humility
- You assume the best intentions and meet your teammates with compassionate candor to solve problems together
- You remain flexible, and resilient, and foster a culture of continuous learning even in the face of hardship
- You bring a bias for action paired with intelligent risk-taking
- You follow through on your commitments and foster trust with your colleagues
What the job involves
- We’re looking for a Director, Revenue Operations who will report to our VP of Revenue and lead our high-powered revenue operations function
- This role involves overseeing revenue analytics and insights, revenue enablement and training, systems administration and tooling, revenue data management, and process and project management
- The Director will support and drive improvements across the different Revenue teams and contribute to overall growth and retention targets
- Develop and execute a strategic vision for Revenue Operations that aligns with Sana’s goal of simplifying healthcare while driving sustainable revenue growth
- Support and accelerate the Revenue organization through increased outbound efficiency and effectiveness, reduced broker activation time, improved revenue predictability, etc.
- Data Management, Analytics, and Insights: Oversee seamless prospect and customer data integration across all tools used by the Revenue organization. Create comprehensive reporting and visibility for stakeholders across marketing, sales, customer success, and management. Analyze data and generate insights to share with Revenue leadership and executive management, aiding strategic decision-making
- Process Improvement and Project Management: Optimize workflows within Revenue, such as lead gen, RFP intake, customer onboarding and renewals. Coordinate and manage projects across different Revenue teams to ensure timely and effective execution
- Revenue enablement and training: Support the onboarding and training of all new hires in the Revenue organization and provide ongoing training and education for the Revenue team. Organize and manage content (e.g. sales playbooks, onboarding and training curricula, market one-pagers), ensuring appropriate collateral is available to each stakeholder at the right time for the right use case
- Systems administration and tooling: Manage the revenue tech stack, including marketing tools, CRM, sales automation, and customer lifecycle software, ensuring all systems are effectively integrated and optimized for the Revenue team’s needs
- Additional Revenue org support: Own a range of processes to support the rest of the organization including commissions, forecasting, territory management, etc
- Identify the need for and hire additional Revenue Operations resources to scale the above responsibilities
- Collaborate with Product and Operations to ensure product launches and Operations initiatives align with Revenue strategies inclusive of growth and retention
- Influence and contribute to company-wide initiatives that impact the Revenue organization
Our take
Health insurance benefits are essential for employers to remain competitive in today's landscape, but it can be difficult for small businesses to offer high-quality benefits at a reasonable rate. All-in-one benefit plans are offered to small businesses, but this often results in companies paying huge fees for services that they don't necessarily require.
Sana Benefits provides self-financed health insurance benefit plans which allow small businesses to pick and choose the services that they offer. The company aims to provide options that are more affordable to small businesses than the insurance giants of the US. For example, Sana touts partnerships with Meditech startups such as Beam for dental coverage and Calm for mental wellness, and has intelligently partnered with small medical businesses and insurance startups.
Following investment from some top names in insurtech, the company has pursued expansion into new states and is set to be an industry leader. The economic situation caused a round of layoffs early in 2023, but Sana Benefits has remained positive - stating it is able to "weather downturns" and that "re-orienting" now will ensure it can deliver on its mission well into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
14% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2022
$60m
SERIES B
Oct 2021
$20m
SERIES A
Total funding: $106.8m
Company benefits
- Equity
- 100% remote
- Monthly stipend to work away from home
- Flexible PTO
- Medical, life, dental, and vision insurance
- 401(k)
- Paid maternity and parental leave
- Charity matching
Company values
- Build the Future - Healthcare is broken. The only way we’re going to do anything better than the status quo is to throw away the status quo. We don’t follow the way things have been done. We build what should be done
- Empower Others - This is an environment of teamwork. We support each other in order to succeed. We support our members and give them the information they need to make good decisions
- Be Clear - We communicate clearly with each other, our members, and our vendors. We are upfront and authentic. We simplify complex statements and ideas so everyone can understand
- Align Incentives - As a company, we align the incentives and goals of our customers, members, partners, and providers. If we always look for a win-win, we naturally lose the negative incentive to do the wrong thing. We’ll always end up in a better place
Company HQ
East Cesar Chavez, Austin, TX
Articles
Leadership
Will Young
(CEO & Co-Founder)Having worked in Motion Picture & Business Development, and with YouTube Content Partnerships, they took an MBA at Harvard Business School. They then spent 2 years as Director of Justworks before co-founding Sana in June 2017.
Nathan Hackley
(Co-Founder)They started their career at Dynosaur Creative for 2 years, before working in Web Development for Rogue Fitness and Barrel. They left their position as Engineer at Justworks to co-found Sana with Will in 2017.
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