Regional BDR Manager, Trustpilot
United Kingdom
Plus an uncapped commission structure + company bonus
2-3 days a week in office
Consumer review website
Posted today
Consumer review website
1001+ employees
Posted today
Plus an uncapped commission structure + company bonus
2-3 days a week in office
1001+ employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- Experience: 3+ years of experience in vendor management, supplier relationship management, or a similar commercial role (e.g. SDR/ADR), with a strong focus on optimizing the performance of external service providers to drive revenue growth
- Commercial Expertise: Proven experience managing vendors across sales and commercial activities, including lead generation, SDR/BDR, or other revenue-generating functions, directly contributing to sales pipeline and achievement of commercial targets
- Contract Acumen: Demonstrated success in managing performance-based commercial relationships to maximize ROI, quality and increase revenue contribution
- Data-Driven: Strong analytical and data-driven mindset, able to interpret performance trends to optimize vendor activities and maximize revenue generation and ROI
- Technical Tools: Experienced with CRM systems (e.g., Salesforce), sales engagement platforms, and marketing automation tools to ensure vendors are leveraging technology effectively for maximum revenue impact
- Communication: Exceptional communication, interpersonal, and stakeholder management skills, capable of influencing vendor performance and internal stakeholders to align and proactively manage activities with revenue goals
- Project Management: Highly organized with strong project management skills and the ability to manage multiple vendor continuous projects to ensure timely execution and realization of revenue benefits in a fast-paced environment
- We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!
What the job involves
- As the Regional BDR Manager for the UK & Ireland, you will be the dedicated, hands-on owner for ensuring high performance and revenue generation across all outsourced commercial activities within your region
- This role is responsible via the vendor for the lead generation performance, revenue targets, and the end-to-end management of vendor services for the UK & Ireland
- The role is also responsible for driving continuous improvement in vendor sales performance, return on investment, and optimising process efficiency to meet regional commercial objectives
- You will act as a key liaison between the regional commercial teams and the vendor to effectively execute and grow outsourced activities. This is an individual contributor role with no direct reports
- Own pipeline generation targets delivered by the outsourced ADR/SDR partner, measured by qualified opportunities, conversion to sales pipeline, and revenue attribution
- Define, track, and review quantitative KPIs (e.g. SQLs, meeting-to-opportunity ratio, cost per lead)
- Partner with internal Sales and Marketing teams to align demand generation campaigns with ADR output
- Identify performance gaps and implement corrective actions to ensure attainment of revenue-linked targets
- Build dashboards and monthly performance reviews focused on ROI and impact on closed revenue
- Act as the single point of contact for the vendor at operational and leadership levels
- Lead quarterly business reviews of vendor performance (QBRs)
- Ensure adherence to SLAs and KPIs, including quality standards, compliance, and data accuracy
- Manage overall vendor budget, cost optimisation and incentivization while protecting revenue performance
- Standardize and optimise processes and messaging across vendor teams to ensure brand consistency
- Monitor and coach on qualification quality, discovery depth, and opportunity handover hygiene
- Collaborate with Enablement and Sales Ops to embed best practices and data-driven decision-making
- Support forecast accuracy with vendor to lock and plan quarterly and monthly lead volume aligned to business needs
- Produce executive-level insights and recommendations on pipeline trends, performance vs. targets, and ROI by program or region
- Benchmark vendor productivity vs. internal benchmarks and industry standards
- Key Metrics of Success:
- % of total pipeline generated by vendor partner vs. target
- SQL-to-Opportunity and Opportunity-to-Revenue conversion rates
- ROI: Revenue generated / Cost of vendor program
- Lead quality scores and SLA compliance
- Partner satisfaction and internal stakeholder satisfaction
Salary benchmarks
Our take
Fuelled by the rise of the consumer voice, Trustpilot began with the vision that a brand's future is trust and transparency powered. Since launch, the site has hosted over 300 million reviews for hundreds of thousands of businesses.
The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. After a successful IPO back in 2021, the company has continued to grow and maintains it status as a trusted tool for consumers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7.2m
LATE VC
Total funding: $179.1m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Adrian Blair
(CEO)CEO of the company since 2023. Also Co-Founder and Chair at Circl. Former CBO at Cera, CEO at Dext and Global COO of JUST EAT.
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