Senior Manager of Data Platform Software Engineering Management, ServiceNow
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- In depth knowledge of at least one of the popular relational SQL databases – either through a background of developing or managing database internals, or through developing or managing software that heavily uses such a database
- Strong familiarity with professional software development methodologies, such as but not limited to test driven development, automated testing, continuous integration/continuous delivery
- Servant-leader mindset – leading through guidance, coaching, and building followers
- Experience with managing software written in low level languages such as C or C++
- Experience with agile software development methodologies and operating as a manager in a highly self-organized team, including providing direction and support
- Proven ability to build cross organizational bridges and working in a matrix organization
- Affinity to statistics and data driven decision making
- 6+ years of experience developing/managing relational SQL database internals OR
- 6+ years of experience developing/managing a software product using a relational SQL database as the core component
- You managed software products written in a low-level language like C or C++
- 4+ years as a software development manager for a complex product that requires sophisticated testing
- Excellent communication skills and track record of leading cross-cultural teams
What the job involves
- We are looking for an experienced Sr Manager who will manage the team building the very core of our ServiceNow database
- Drive building the next-gen ServiceNow relational database – an ambitious and high visibility project aimed at very large scale
- Lead a sizeable team of very senior and highly skilled database developers in the US and EMEA
- Partner with experienced product managers and leaders across Data Platform to clarify priorities, coordinate timelines, and negotiate trade-offs
- Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team
- Use your passion for relational databases and experience in modern software development to help the team members grow as core database engineers
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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