Product Manager, Cloudflare

• 1-4 years of product management or equivalent experience with demonstrated ability to discover opportunities, and then define and deliver products
• An understanding of how ML models can be applied to classify data in real time is recommended
• Hands-on experience driving business outcomes with data
• Demonstrated ability to lead, drive consensus and deliver in an organization with multiple internal and external stakeholders
• Exceptional empathy, curiosity, attention to detail, and problem solving abilities
• Experience partnering closely with Product Design to deliver engaging user experiences
• Excellent communication, presentation, organizational and analytical skills
• Manage product releases in close collaboration with engineering and security teams
• Manage product pricing for managed services
• Engage with customers for product adoption and future direction and manage the product roadmap
• Familiarity with modern software development practices used to build and deploy applications
• Experience with customer research. You know when and how to get feedback from the customer base to keep projects moving in the right direction

Desirable

• You’ll be the Product Manager for two parts of the Email Security product: 1) detections, the system that makes a disposition on emails and their feedback loops 2) managed services, the system used by customers who want Cloudflare to manage their email security
• You will lead all efforts related to both parts, directly supporting engineering, sales, product support, and customer success
• In this new role, you shape product and partnerships, working closely with the engineering teams and multiple other functions across Cloudflare to listen to customer problems and expand on our solutions
• You’ll ensure that both the detections and managed services UX are best in class, providing valuable bilateral information to other Zero Trust products and our customers
• You will solve problems that have wide impact and significance across multiple industries and geographies, shaping the future of security on the Internet
• To be successful in this role, you will need an understanding of email, security best practices, and analytics and reporting
• Familiarity with what full stack engineering is, workflow optimization, and experience building self-service applications are important
• As a product manager at Cloudflare you will be expected to own a product vision, direction, and day-to-day growth
• Help contribute to crafting Cloudflare’s vision for the future of the Internet
• Define the product, learn from customer usage, iterate and improve
• Contribute to the Cloudflare Zero Trust vision and product strategy all up
• Support customers in all phases: pre-sales, proof of concept, and post sales deployments
• Communicate with peers, leadership, and customers
• Organize and triage features and issues
• Manage a product roadmap and its translation to revenue