Content Designer, AND Digital
AI Specialist
2 days a week in office (Victoria, London)
Developing & delivering digital products and platforms
Be an early applicant
Developing & delivering digital products and platforms
1001+ employees
Be an early applicant
2 days a week in office (Victoria, London)
1001+ employees
Company mission
To close the world's digital skills gap.
Role
Who you are
- Portfolio required: Please include case studies/examples demonstrating the impact of AI-driven content solutions
- 7+ years’ experience in Content Design, UX Writing, or Content Strategy
- Strong hands-on experience using LLMs/AI tools for content creation and workflow optimisation
- Ability to design prompts, templates, and structured content formats
- Experience writing for AI-driven products (e.g. assistants, generators, intelligent flows)
- Experience with headless CMS and API-driven content systems
- Understanding of responsible AI, bias mitigation, and safe content design
- Strong knowledge of metadata, taxonomies, schemas, and structured content models
- Ability to balance human oversight with AI automation
- Strong cross-functional collaboration skills (engineering, data science, research)
Desirable
- Experience with RAG systems, vector databases, or knowledge graphs
- Familiarity with prompt evaluation frameworks and model assessment
- Basic understanding of machine learning concepts
What the job involves
- We are recruiting for a Contract Content Designer for a 3 month initial contract, starting ASAP
- Define metadata, taxonomies, and schemas that support AI retrieval, RAG pipelines, and vector search
- Design and document content standards for conversational, generative, and AI-driven UX patterns
- Partner with CMS teams to maintain scalable content models optimised for automation and machine understanding
- Design modular, atomic content that can be composed, repurposed, or personalised by AI systems
- Support business initiatives exploring how personalisation can improve product conversion rates
- Explore AI integrations with experimentation tools (e.g. Kameleoon) to enable data-driven personalisation
- Build and test AI-powered writing workflows using LLMs, copilots, and automation tools
- Accelerate writing, editing, summarisation, localisation, and content transformation while maintaining quality and compliance
- Create repeatable templates, frameworks, and patterns for scalable AI-generated content
- Define prompt strategies and content rules to ensure safe, accurate, and on-brand outputs
- Run experiments comparing human, AI-assisted, and hybrid content approaches
- Establish quality and safety standards (tone, accuracy, bias, fallback behaviour)
Salary benchmarks
Our take
As the need for digital transformation continues to grow, many organisations find themselves lacking the skills to keep up. AND Digital has stepped in to help bridge this gap, with a clear mission to close the world's digital skills shortage. Rather than simply delivering digital solutions, they focus on helping businesses understand how to work digitally, so they can continue to grow and adapt long after a project is finished.
The company is standing out from the crowd too, by working alongside their clients instead of working for them. Combining their own people with client teams into one collaborative unit, they identify challenges, build digital products, and share skills throughout the process, so clients can take full ownership of their apps, websites, and future digital work.
Unsurprisingly, this approach has had a strong impact and continues to drive AND Digital's growth. With cross-functional teams across the UK, the Netherlands, and the US East Coast, the company scales based on demand. And their city-based 'Club' model blends local, personalised service with the strength of a global organisation, putting AND Digital in a strong position for the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Apr 2021
$10.9m
EARLY VC
Feb 2020
$15m
EARLY VC
Total funding: $25.8m
Company HQ
Maidenhead, UK
Leadership
Paramjit Uppal
(Founder)Former Founder of Qedis (brought out by North Highland UK in 2013) and Director at Deloitte.
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