Business Analyst, Arrive Logistics
$79-98k
Plus bonus
Multimodal transportation & technology company
Open for applications
Multimodal transportation & technology company
1001+ employees
Open for applications
$79-98k
Plus bonus
1001+ employees
Company mission
To define a new standard for service in freight and push the limits of what’s possible for itself and its partners every day.
Role
Who you are
- Bachelor's degree in a related field or equivalent experience
- 0-3 years of experience in product operations, business analysis, logistics operations, or a similar role
- Experience writing user stories, acceptance criteria, and technical specifications preferred
- Demonstrated ability to work effectively with cross-functional teams including engineering, design, and product
- Experience working on B2B products is preferred; a freight or logistics industry background is a plus
- Familiarity with agile methodologies and tools like Jira, Confluence, or similar platforms
- Excellent written and verbal communication skills with the ability to clearly articulate requirements and priorities
What the job involves
- Arrive Logistics’ Product team is seeking a detail-oriented and organized Business Analyst who thrives in a fast-paced, collaborative environment
- As a core member of the Product team supporting one of our product domains, you will partner closely with a Sr Product Manager to manage day-to-day team execution, translate business requirements into clear technical specifications, and ensure smooth delivery of capabilities that enhance user experience
- You will serve as a bridge between product, design, and engineering, bringing both analytical rigor and excellent communication skills to drive product success through the full product lifecycle
- Manage day-to-day team operations and coordinate across product, design, and engineering to ensure delivery of roadmap commitments
- Write and maintain clear user stories, acceptance criteria, and technical specifications based on the product manager’s strategy, solution design, and product requirements document
- Lead agile processes including team standups, backlog refinement, sprint planning, and status tracking to maintain momentum and visibility
- Support the Product Manager by conducting research, coordinating stakeholder interviews, and documenting business requirements
- Handle operational issues and support requests, serving as a primary point of contact for questions about product functionality and expected behavior
- Create and maintain product documentation including feature guides, FAQs, and release notes to support end-user adoption
- Help collect and synthesize feedback from users, support teams, and stakeholders to inform product improvements
- Assist with incident response and post-mortems to identify process improvements and prevent recurring issues
Our take
Arrive Logistics, a rapidly growing multimodal transportation and technology company based in Austin, Texas, has emerged as a key player in the U.S. freight brokerage industry. From its impressive $30 million in truckload sales during its first year to a staggering $2.4 billion in 2022, Arrive Logistics is clearly on a trajectory for substantial growth.
The recent establishment of a new office in Guadalajara, Mexico, underscores Arrive's commitment to expanding its footprint and enhancing its cross-border logistics capabilities. This strategic move aligns with increasing trade activities between the U.S. and Mexico, catering to the growing demand for localized logistics solutions. The Guadalajara office will facilitate seamless connections across Arrive's North American operations, leveraging local expertize and resources to drive operational excellence.
As consumer expectations for faster shipping evolve and eCommerce continues to flourish, Arrive Logistics' proactive response to these market dynamics positions it uniquely for continued success in the dynamic freight industry landscape. Bolstered by significant investments across multiple funding rounds, the company continues to intensify its focus on team expansion and service diversification.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$300m
GROWTH EQUITY VC
Jun 2019
$25m
SERIES B
Total funding: $335m
Company benefits
- Competitive compensation packages
- Excellent benefits
- Matching 401(k) plan
- Two floating holidays in your first year
- Professional development tools
- Leadership development programs
- Employee referral bonus program
- Relocation assistance no matter where you’re moving from
Company HQ
Southeast Austin, Austin, TX
Leadership
Matt Pyatt
(Co-Founder & CEO)Matt graduated from Miami University with a Bachelor of Science in Marketing and Entrepreneurship. Before co-founding Arrive Logistics in 2014, he spent over 3 years at Command Transportation as an Account Executive.
Eric Dunigan
(Co-Founder & President)Eric graduated from Miami University before co-founding Arrive Logistics.
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