Community & Events Manager, Captions
$100-120k
Office located in Union Square, New York City
AI-powered creative studio
Be an early applicant
AI-powered creative studio
21-100 employees
Be an early applicant
$100-120k
Office located in Union Square, New York City
21-100 employees
Company mission
To empower our customers, regardless of background or experience, with the ability to bring their vision to life in seconds.
Role
Who you are
- 5+ years of experience in community management or events, with a proven track record of growing active, thriving communities and organizing virtual and in-person events
- You’re equally comfortable planning long-term and switching into execution mode to get things done. You know how to measure impact for the community initiatives you’re leading, and course correcting as needed
- Communication is your strong suit. You’re a strong writer, and a confident public speaker. You navigate language barriers with ease
- You’re incredibly organized, able to manage multiple projects without letting anything slip through the cracks, and possess a keen eye for detail
What the job involves
- We’re hiring a Community Manager to grow, nurture, and empower our community, both online and offline. You will define and execute our approach to community and events, thinking long-term, and leaning into our strengths: a beloved brand with users around the world.
- In your work, you’ll cultivate a community of passionate power users who advocate for us and help recruit new users, collaborating with them to shape the product roadmap
- Define and execute our community strategy, investing in programs to nurture and empower our user base. Establish and monitor goals to track the success of our community initiatives, providing regular reporting and action plans
- Form deep relationships with community members, learning user stories, and identifying users for case studies, press opportunities, social highlights, and events. Identify power users and uncover ways to activate them, helping us recruit new users
- Establish and execute our plan for events, mapping out an annual calendar that includes virtual webinars, community meetups, hackathons, and even large-scale conferences, making sure every detail is accounted for. Expand how users are involved over time, mapping out a path towards user-hosted events
- Manage and moderate all community platforms, ranging from internal forums like Discord, external forums like Reddit and Quora, and ad comments and review sites, making sure we’re part of every Captions-related conversation happening online. Be creative in your approach, considering how we can be part of every video generation and editing conversation happening online
- Collect and synthesize feedback from users, whether through scheduled conversations, forum feedback, or questions dropped into ad comments, and share out learnings weekly to relevant teams, like Product, to inform product improvements
Our take
As AI integration grows in creative fields, concerns arise about the future of professions like writing and design. However, Captions has transformed these anxieties into opportunities by harnessing AI technology to streamline the creative workflow.
By automating tasks in music, graphic design, and video production, Captions allows users to generate compelling content directly from their mobile devices. With a focus on meeting the rising demand for captivating digital content, its subscription-based model covers key processes like captioning, editing, dubbing, and soundtracking.
Captions' innovative approach has garnered attention, securing funding from tech giants like Sequoia Capital and Andreessen Horowitz. This investment will grow the company's machine learning team and invest further into in-house research efforts and technical infrastructure.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
61% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2024
$60m
SERIES C
Jun 2023
$25m
SERIES B
Total funding: $85m
Company benefits
- Comprehensive medical, dental, and vision plans
- Anything you need to do your best work
- We’ve done team off-sites to places like Paris, London, Park City, Los Angeles, and Nashville with more planned in the future
Company HQ
Civic Center, New York, NY
Articles
Leadership
Gaurav Misra
(CEO)Previously the Head of Design Engineering at Snap Inc, Senior Software Engineer at Localytics, Software Development Engineer at Microsoft, and Software Engineer at Lattice Engines.
Salary benchmarks
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