Senior Solutions Engineer, Okta

• 8+ years of experience in a presales or customer-facing role, including at least 3 years experience with CIAM projects
• 8+ years of development experience, preferably focused on application integration with identity services
• 8+ years of experience working with REST APIs and SDKs
• Experience with customer identity and access management solutions (Okta/Auth0)
• Experience with authentication or authorization protocols (OAuth, OIDC, SAML)
• Ability to communicate complex ideas and solutions, incorporating whiteboarding, practical examples, and product demonstrations
• Demonstrated ability to solve complex technical problems with innovative solutions
• Strong communication and presentation skills, with experience contributing to technical events
• Ability to effectively operate in a matrixed organization and manage cross-functional initiatives
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites
• This is a remote position

Desirable

• The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight
• This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform
• By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs
• Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart
• Reporting to the Senior Manager, Solutions Engineering, as a Solutions Engineer, you will be part of the presales team that delivers sales presentations and product demonstrations
• You will educate customers on the best ways to implement Okta customer identity and access management solutions
• Support strategic customer conversations aligning with technical and engineering leaders and stakeholders
• Deliver on emerging trends, industry best practices, and identity-driven digital transformation
• Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes
• Develop customer-centric points of view that translate Okta’s solutions to customer problems
• Lead deep technical Q&A discovery sessions for prospective customers to uncover their business requirements and communicate the value of solving for those requirements with Okta CIAM solutions
• Deliver interactive presentations and custom product demonstrations, tailoring communication to all levels of technical and customer identity expertise
• Whiteboard solution architecture, modeling how Okta’s CIAM solution will support their business requirements
• Design, build, and execute well-defined, outcome-focused POCs
• Maintain a broad and deep technical understanding of the Okta customer identity product lines and the underlying technologies and protocols
• Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders
• Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms
• Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams
• Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events
• Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively
• Partner with sales leadership to identify and address critical business opportunities and challenges
• Drive cross-functional collaboration to ensure seamless execution of global initiatives
• Innovate in tools and techniques to drive excellence and momentum
• Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams
• Represent Okta as a thought leader in the identity and security space
• Influence industry standards and participate in relevant technical advisory boards
• Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams
• Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact