Business Development Manager, Santander

• Experience and knowledge of the intermediary market
• Ability to hold excellent broker conversations using targeted questioning
• Excellent organisational skills involving diary management and addressing required activity
• Highly motivated to complete 3 or 4 face to face appointments daily, with car travel involved

Desirable

• As a Business Development Manager, you’ll be responsible for building and sustaining broker relationships
• You will add value through by supporting business and providing a responsive service
• Adopting an appropriate contact strategy using diary management, whilst utilising MI to review and focus on areas of growth to achieve your own business plans
• You’ll be part of the East Team within Santander for Intermediaries, working with other colleagues in a similar role but also supporting a regional POD, encompassing aligned Telephone Business Development Managers
• Listening to brokers to maintain knowledge and understanding of their company culture, vision and goals, needs and future requirements for interface with Santander
• Managing all business activity and administration to demonstrate best practice, which meets or exceeds regulatory requirements
• Providing ownership for and educates brokers on submission requirements and address any issues highlighted by the broker quality metrics
• Managing up to date knowledge of competitor activity and products to maintain credibility with external relationships. Shares this information with colleagues
• Providing clarity in terms of performance, personal goals, quality & quantity of activity
• Supporting internal relationships and use of resources