Account Manager, FORM

• Experience: 5+ years of full-cycle B2B software or SaaS sales experience, preferably in a high-growth environment
• Success: Proven track record of meeting or exceeding sales quotas and account growth metrics
• Strong relationship management and consultative selling skills
• Ability to navigate complex sales cycles involving multiple stakeholders
• Excellent communication, presentation, and negotiation skills
• Proficient with CRM tools (Salesforce experience is strongly preferred)
• Self-starter with a collaborative mindset and strong organizational skills
• Willingness to travel up to 10% as needed

Desirable

• We are seeking a highly motivated and results-driven Account Manager to join our team and contribute to our continued growth
• This is a high-impact, client-facing role where you will be responsible for managing existing strategic customer relationships and driving new revenue growth
• As an Account Manager, you will serve as a trusted advisor to our small, mid-size and Enterprise level clients, understanding their needs, demonstrating how our solutions can drive business outcomes, and ensuring long-term success
• You will work cross-functionally with internal teams to deliver exceptional customer experience while consistently meeting or exceeding sales targets
• If you are passionate about technology, thrive in a fast-paced environment, and excel at turning relationships into revenue, we would love to hear from you
• Own and grow a portfolio of key accounts, building strong multi-level relationships with stakeholders
• Identify upsell opportunities within assigned named accounts
• Develop and execute strategic account plans to achieve growth and retention goals
• Act as the primary point of contact for clients, proactively managing their success and satisfaction
• Collaborate with internal teams (Product, Marketing, Support, etc.) to ensure clients receive best-in-class support and service
• Understand client goals and translate them into tailored solutions using our industry-leading mobile data collection platform
• Maintain accurate pipeline management and forecasting using CRM (Salesforce)
• Drive contract negotiations and renewals while identifying opportunities for upselling and cross-selling
• Monitor market trends and competitor activity to identify potential opportunities or risks
• Represent the company at industry events, trade shows, and client meetings as needed