Senior AI / Machine Learning Engineer, Yoummday
Speech
Global CX marketplace
Job no longer available
Global CX marketplace
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To improve people's working conditions, protect the environment, and make companies more successful with its disruptive work@home operating system.
Role
Who you are
- Analytical and Experienced: You hold a degree in computer science, mathematics, physics, engineering, or a related field, and bring a very analytical mindset with several years of senior-level experience in developing AI solutions for audio data
- Speech Recognition Expertise: You're well-versed in speech recognition fundamentals, familiar with common frameworks and toolkits, and ideally understand digital signal processing (DSP) to preprocess audio, extract features, and reduce noise
- High Standards in Coding: You excel in organizing and documenting experiments, love shipping high-quality production code, and are proficient with git, including CI/CD pipelines, and Docker. Our tech stack includes Python 3.11, PyTorch 2.0, type hints, mlflow and Docker
- User-Focused Thinker: You enjoy tackling complex systems from a user perspective and excel at communicating requirements and strategies to non-technical stakeholders
- Collaborative and Mentoring Spirit: You relish mentoring junior colleagues, thrive in cross-disciplinary agile teams, and are enthusiastic about joining hackathons and tech-days, all while communicating proficiently in English and standing by your ideas confidently but flexibly
- English language: This position requires at least english B2 level skills
What the job involves
- You made my day- with our innovative and market-changing platform, we are already giving many people worldwide access to a new, flexible and self-determined working environment and at the same time offer our customers a completely virtual and market-revolutionizing customer service through our software
- For the further growth of our founder-led company, we are looking for you as Senior AI/ML Engineer – Speech (m/f/d) for our Software-as-a-Service platform in Berlin, Munich, Halle (Saale) or remote in Germany
- Responsibility: You not only develop our existing AI features further and bring them to the next level but also identify and implement new use cases on our platform by leveraging the latest developments in the field
- Curiosity: You are motivated to make sense of large amount of structured and unstructured data and are not afraid to go deep in understanding current processes to identify opportunities for new AI use cases
- Coding: You are experienced in writing production-ready modern python code following best practices (e.g. type hints, linting, testing) to build stable and maintainable software
- Team: You are a senior member of our AI team (1 x Lead AI Engineer, 5 x AI Engineers) and collaborate closely with our project managers, data analyst and frontend as well as backend engineers to bring new machine learning use cases onto our platform. On top of that you are a strong mentor for our junior engineers
- Know-How: You bring technical expertise to the table and can contribute strongly to architectural discussions. In your work you set a strong focus on building efficient, maintainable, and scalable systems that can support our platform growth
Our take
Yoummday is revolutionising the way businesses approach customer service worker operations with its work-at-home operating system. This enables companies to replace call centres with freelance customer experience professionals who work from home.
The company’s global marketplace has thousands of freelancers for companies to recruit from, and is utilised by over 70 Fortune 500 and DAX-listed companies. Yoummday has seen a steady increase in professionals and companies joining the platform and has focused on growing its team and leadership whilst widening its market reach.
In 2022, Yoummday acquired multi-lingual business process outsourcer company ICON to accelerate international expansion and support expanded platform capabilities. It also became the first freelancer marketplace to achieve ISO 27001 certification in 2023, showing a strong commitment to information security.
Steph
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (1 round)
Feb 2022
$34.6m
LATE VC
Total funding: $34.6m
Company HQ
Neuhausen-Nymphenburg, Munich, Germany
Leadership
Klaus Harisch
(Co-CEO & Co-Founder)A serial entrepreneur and strategist with many years of experience in the telecommunications industry and was founder of 11880 and GoYellow.
Lion Harisch
(Co-Founder)Co-founded the company after completing their Political Science studies. They are also the Founder & current CEO of DeChain Capital and Bavarian Crypto Labs.
Pablo Harisch
(Co-CEO & Co-Founder)Co-founded the company after completing their Business Law & Computer Science studies.
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