Senior Software Engineer, Parloa
AI agent management platform
Open for applications
AI agent management platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- We would love to get in touch as long as you are open to learn and code in Typescript
- 7+ years of experience as a software engineer
- Experience in Typescript, Node (ideally NestJS); or experience with comparable frameworks in other languages, and a willingness to learn and code in Typescript
- Experience with developing and maintaining highly scalable and reliable microservices
- Deep understanding of distributed systems, event-driven architectures, and APIs
- Experience with cloud-native infrastructure (e.g., Kubernetes, GCP/AWS)
- A bias for action, strong ownership, and a passion for clean, pragmatic code
- Experience in leading technical projects (3-9 months horizon)
- Strong spoken and written communication skills in English
- Curiosity and openness to work with AI-assisted coding tools
- Thrives in ambiguous, high-stakes environments with a strong sense of urgency
- Embodies Parloa’s ambition: to build Europe’s leading engineering culture and a world-class AI platform
- Motivated by making the impossible possible and building something iconic
What the job involves
- As a Senior Software Engineer, you will work on a marketplace of tools and integrations which Parloa's agents leverage via MCP.
- Managed access to business systems dramatically increases their value while controlling for security and risk
- Design, build, and maintain secure and scalable backend services
- Optimize system performance for low latency, high throughput, and reliability
- Collaborate across teams to integrate machine learning components into production systems
- Lead technical initiatives - design, planning, implementation, and maintenance (3-9 months horizon)
- Drive initiatives to improve operational excellence
- Contribute to the evolution of our architecture and engineering culture
- Set cultural standards for fearless iteration, bias for action, and pragmatic perfectionism—design for tomorrow, build for today
- OUR TECH STACK:
- TypeScript, Node.js, React, Python, FastAPI, Kubernetes, MongoDB, Azure, Kafka, NATS
Application process
- Recruiter Call → Technical Peer Interview → 360° Tech Interview Loop → Bar Raiser
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $569m
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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