Technical Writer, Medius
AP management software
Be an early applicant
AP management software
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To remove complexity, reduce fraud and save money by improving the payments process.
Role
Who you are
- 3+ years of industry experience as an effective technical writer
- Bachelor’s degree in English, Technical Writing, Communications, or a related field
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation for multiple audiences
- Possesses exceptional written and verbal communication skills, with keen attention to detail and fluency in English
- Broad understanding of technical concepts related to information technology
- Capable of managing multiple projects independently while thriving in collaborative team settings
- Proactive mindset with a passion for continuous improvement and learning
- Proficient in utilizing GPT and other artificial intelligence (AI) tools
- Interest in user experience and product discovery to enhance user onboarding and engagement
- Experience writing markdown or reStructuredText and working with the Docs as Code approach will be an asset
- Previous software development experience will be an asset
- Knowledge and experience using Atlassian Jira and Confluence, Microsoft Office, or similar tool will be an asset
- Fluency in multiple languages is a plus
What the job involves
- Develop Comprehensive Documentation and User Guides: Create detailed and organized documentation that adheres to organizational standards, including in-depth user manuals, how-to guides, and FAQs tailored for Medius products to help users effectively navigate and utilize the software
- Create Engaging Tutorials and Onboarding Materials: Develop engaging video tutorials and short animated screenshots for documentation and create thorough onboarding materials to aid users in understanding and maximizing the software’s features
- Maintain Consistent Voice and Style: Ensure consistent voice and style across all user documentation, maintaining brand coherence and readability, while collaborating closely with teams to review and enhance content for clarity, accuracy, and usability
- Update Documentation: Ensure all user documentation is consistently updated with the latest product releases and updates
- Deep Product Understanding: Obtain a thorough understanding of Medius products to simplify complex information into clear, polished, and engaging content. Collaborate across departments to research, outline, write, and edit documentation, independently gathering insights from subject matter experts to develop and organize manuals and process documentation
Our take
In the US, invoice fraud is on the rise with companies losing an average of $300,000 annually to fraudulent invoices. There is a lack of visibility with one in four finance professionals unaware or unable to estimate the cost of invoice fraud to their business, most likely due to messy paper trails that plague the invoice process.
Medius is an AP automation, payments, sourcing and procurement company. A leading provider in its industry, Medius is going beyond the basics of automation, using artificial intelligence to do the majority of its work, meaning invoices get confirmed, coded and paid automatically and businesses can trust their budgets and forecasts.
With financial professionals beginning to recognise the importance of AP automation, Medius is focused on strengthening its applications as it expects to see exponential growth in the near future. With several rounds of equity funding behind it, Medius is in a prime position to become the category-defining global business for the mid-market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Dec 2009
$2.8m
EARLY VC
Total funding: $2.8m
Company benefits
- Flexible working hours
- Car Allowance 🇬🇧
- Private Medical, Health, Dental Care for Employee and Immediate Family 🇬🇧
- Pension Scheme 🇬🇧
- 26 days Annual Holidays (including birthday) plus Bank Holiday 🇬🇧
- Remote Working where required (office in Manchester & London) 🇬🇧
- Essential software and equipment 🇪🇺
Company HQ
Innerstaden, Linköping, Östergötland County
Leadership
Jim Lucier
(CEO)Previously worked at SAP Concur for 13 years, serving in several roles including President, Chief Revenue Officer, and Chief Customer Officer.
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