Bilingual Talent Acquisition Specialist, Magic
$1,500 - $2,000 / month
More information about location
Virtual assistant service
Job no longer available
Virtual assistant service
1001+ employees
Job no longer available
$1,500 - $2,000 / month
More information about location
1001+ employees
Company mission
To take the work out of connecting with others so that we can accomplish more.
Role
Who you are
- Your own C2-level French proficiency will be crucial in accurately evaluating candidates' language abilities, technical skills, and cultural fit
- Language Discernment: Exceptional ability to accurately assess French and English language skills at varying proficiency levels
- People Intuition: Skilled at identifying candidates with both technical abilities and service-oriented personalities
- Analytical Decision-Making: Data-driven approach to evaluating candidate suitability for live chat support roles
- Adaptability: Thrives in fast-paced environments and pivots strategies when needed
- Client Focus: Ability to understand and represent our client's brand values and service standards throughout the recruitment process
- Language Mastery: C2-level proficiency in French and fluent English with exceptional written and verbal communication skills
- Language Assessment Ability: Experience evaluating language proficiency in candidates, particularly French at various CEFR levels
- Chat Support Understanding: Knowledge of live chat support environment and the skills required for success in digital customer service
- Recruitment Expertise: Proven track record in talent acquisition within the Dominican Republic, particularly for customer service roles
- Health/Wellness Industry Knowledge: Familiarity with the health and wellness sector is highly advantageous
- Local Knowledge: Deep understanding of Dominican labor laws, cultural nuances, and effective sourcing channels
- Tech Proficiency: Experience with modern recruitment platforms, ATS systems, and digital sourcing tools
- Multitasking Excellence: Ability to manage multiple hiring campaigns simultaneously without compromising quality
- Relationship Builder: Natural ability to build rapport with diverse candidates and stakeholders
- You possess C2-level French proficiency alongside fluent English and can confidently evaluate others' language abilities
- You understand the unique requirements of live chat customer support and can identify candidates with the right skills
- You have a proven recruitment track record, particularly in bilingual customer service roles
- You excel in fast-paced environments while maintaining meticulous attention to detail
- You're passionate about creating exceptional candidate experiences at every touchpoint
- You demonstrate unwavering reliability and ownership regardless of circumstances
- You anticipate challenges proactively and aren't afraid to suggest innovative solutions
- You thrive in a fully remote environment, mastering digital tools and written communication
What the job involves
- As a Bilingual Recruiter, you'll be the talent ambassador for Magic, directly supporting our largest client in the health and wellness sector
- You'll be primarily responsible for identifying and securing exceptional bilingual (French/English) Customer Service Representatives for live chat support while cultivating our employer brand
- Specialized Talent Pipeline: Build and maintain a robust pipeline of French/English bilingual CSRs with proven live chat support experience for our premier health and wellness client
- Language Assessment: Conduct comprehensive language evaluations to ensure candidates possess the required C2-level French proficiency alongside strong English skills
- Full-Cycle Recruitment: Manage end-to-end recruitment from job postings to successful onboarding, ensuring a seamless candidate journey
- Client Partnership: Work closely with our health and wellness client to understand their specific requirements, brand voice, and customer service standards
- Quality Assessment: Conduct thorough candidate screenings and evaluations using both language proficiency, technical abilities, and cultural fit criteria
- Process Optimization: Utilize advanced ATS and recruitment technologies to enhance efficiency and candidate experience
- Employer Branding: Serve as Magic's brand ambassador, showcasing our unique culture and the opportunities of supporting a leading health and wellness brand
Application process
- Initial Interview
- Assessment
- Second Interview
- Final Interview
Our take
Magic matches companies with qualified remote assistants equipped with the skills applicable to help scale their business. With only 23% of applications making it through the robust process to become Magic Assistants, the company has positioned itself as a trusted and reliable service.
The founding team of Magic is made up of a plethora of entrepreneurs who know firsthand the issues faced when building and growing a business. With this knowledge, they’ve built a collective of virtual assistants who are drawn from and cater to the specific needs of the company so they can save time and energy and focus on pursuing their mission.
Since its conception in 2015, the Magic model has continued to evolve its product and expand its reach, such as launching Magic Dedicated Assistants, offered at a cheaper rate, for smaller businesses to hire.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jul 2021
$27m
SERIES A
Mar 2015
$12m
SERIES A
Total funding: $39m
Company benefits
- Permanent Work From Home Forever - Your workspace is wherever and however you want it— whatever floats your boat to exercise your creativity and critical thinking!
- Mental Health Takes The Center Stage Of Our Day-To-Day Work - This isn’t just a tagline for a poster— this is our way of life at Magic. We don’t push you if it tires you. It’s better that you go on leave(s) if you are not one with your mind and spirit
- The Synergy Of Magic’s Community - The bi-weekly Townhall is our avenue to keep abreast with the company’s financial status and business direction, which are deliverables straight from our founders and leaders, and celebrate employee milestones too! We love to make noise in the chatroom and cheer for our teammates!
Company HQ
SoMa, San Francisco, CA
Leadership
Mike Chen
(Chairman & Co-founder)Previously co-founded and acted as CSO for Made In Space.
Benjamin Godlove
(Engineer & Co-founder)Previously co-founded Runnable Technologies and. Currently serves as a Software Engineer for Alchemy and served as a Data Scientist for Yale University Program On Aging.
David Merriman
(Head of R&D & Co-Founder)Graduated from Oberon College with a B.A. in Creative Writing.
Aaron Kemmer
(Co-founder)Recently co-founded and acts as CEO of Lab @ Home, acts as Director of Redwire. Previously co-founded Century Health and Made In Space, formerly acting as CEO.
Nic Novak
(Head of Engineering & Co-founder)Previously co-founded and acted as CSO of Bettir. Experience as a Software Engineer for AgonSport.
Michael Rubin
(CFO & Co-founder)Previously acted as Director of Finance for Runnable Technologies.
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