Senior Product Manager, Instacart

• This role requires strong data and experimentation driven decision making, cross-functional leadership, and the ability to drive complex projects across multiple teams that serve multiple customers (consumers, retailers)
• 5+ years of product management or similar experience
• You’ve previously held PM roles working on e-commerce products and understand the fundamentals of purchase funnels and conversion optimization
• You’re comfortable defining and testing data-driven hypotheses via consumer-facing experimentation and statistical analysisStrong leadership skills — able to lead large cross-functional efforts toward shared outcomes across R&D (design, engineering, data science), leadership, and GTM teams
• Strong execution abilities — adept at breaking down complex problems across teams and surfaces into shippable milestones, and to lead effective execution and on-time delivery
• Exceptional communication skills – ability to bring clarity to R&D, align leadership, and partner effectively with cross-functional partners via mastery of clear and influential communication in live and async environments
• Proven experience developing product strategies across multiple surfaces, time horizons, and customer needs (e.g. retailer and consumer) and aligning and garnering buy-in with teams, stakeholders, and leadership on your roadmap

Desirable

• We are seeking a Senior Product Manager to build consumer facing shopping experiences that delight Instacart’s customers and help grow our retailers’ businesses
• This PM will build and optimize lower funnel surfaces like cart, checkout, and post order management, providing a best-in-class shopping and purchase experience in both the Instacart Marketplace app as well as our Storefront Pro whitelabel offering
• Instacart’s Shopping Experience team is responsible for core consumer-facing shopping experiences
• We power the end-to-end shopping journey from a retailer’s online storefront to search and discovery to purchase and all the way through post order experience
• We also own key horizontal consumer-facing features like Family Accounts, recipes, consumer health features, shopping lists, and more
• We wake up thinking about delivering an exceptional consumer shopping experience for all of our consumers that rely on Instacart every month to put food on the table
• Act as product owner for multiple mission-critical consumer-facing shopping surfaces (e.g. cart, checkout, post order)
• Define, and lead experimentation for, data-driven hypotheses focused on improving the consumer purchase and order experience on Instacart
• Rally a large cross functional team (R&D + GTM) around solving complex consumer and retailer problems. Provide clarity on goals, roadmap, and key decisions
• Use data and market-driven insights to identify experiences and features that sit at the intersection of making shopping on Instacart better for consumers while also driving growth for retailers
• Maintain a long term vision and short term roadmap across a portfolio of projects spanning multiple product surfaces and strategic priorities
• Balance tradeoffs and own prioritization decisions in the face complex tradeoffs across retailer needs, consumer needs, technical constraints, and short vs. long term value