Risk Operations Analyst, Stripe

• At least 5+ years of experience in risk management, compliance, or financial operations
• Strong analytical and problem-solving skills
• Excellent communication skills, both written and verbal
• Expertise in program management
• Proven track record in managing compliance related programs
• Ability to work independently and collaboratively in a fast-paced environment
• Demonstrated ability to manage multiple priorities and meet deadlines
• Strong attention to detail and accuracy
• Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them
• The ability and desire to challenge the status quo
• Can analyze feedback patterns and use these insights to drive process and product improvements
• You like ownership, being accountable, and driving towards ambitious goals

Desirable

• Risk Operations is responsible for managing the risk relationships spanning across global payment method, card, and financial partners
• It is our mission to build operational controls to mitigate user and partner risk and enable strategic development opportunities
• As a Risk Operations Analyst you will be working to ensure our policies, operations, and workflows align to the needs of our financial partners You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk
• Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation
• Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions
• Evaluate merchants, from successful venture-backed startups to well established institutions, by assessing suitability to process on Stripe
• Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements
• Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners
• Identify trends and further report these to cross functional teams to enhance detection systems
• Contribute to projects to enhance and optimize due diligence strategy systems and tools
• Help build and scale processes across the risk operations eco-system
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders