Associate Technical Account Manager, Wiz
Central/East
$93.6-104k
Offers EAP and Equity
Cloud security software for modern cloud protection
Job no longer available
Cloud security software for modern cloud protection
1001+ employees
Job no longer available
$93.6-104k
Offers EAP and Equity
1001+ employees
Company mission
To help organizations create secure cloud environments that accelerate their businesses.
Role
Who you are
- 1-3 years of experience in technical customer facing roles (i.e. Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer)
- A willingness to learn both cloud and cyber security technologies
- Understanding of cloud services, architectures, and security best practices
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
- Strong problem-solving skills, with the ability to troubleshoot technical issues and drive resolution
- Strong communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience
What the job involves
- As an Associate Technical Account Manager (TAM) you will be at the forefront of Wiz’s customer success strategy
- You will work with a team of Associate TAMs to support our customers in their Wiz adoption journey
- These customers represent a significant portion of the company’s ARR and growth potential
- Our Scaled Customer Success approach balances two distinct workflows
- The primary engagement model is reactive, where you'll monitor dashboards for risk signals and partner with the account team to deliver targeted interventions on a case-by-case basis
- You will have the opportunity to lead sessions addressing adoption barriers, targeted training, feature request collection, usage pattern analysis, and technical support coordination
- While initially focusing on reactive engagement, you'll also develop proactive strategies that create one-to-many impact
- This involves recognizing patterns across customers, developing scalable solutions that benefit multiple accounts simultaneously, and creating standardized resources that address common challenges before they become issues
- This dual approach ensures you efficiently handle immediate customer needs while strategically expanding your influence across the broader portfolio
- Provide your customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence
- Contribute to sessions aimed at helping customers unlock the full value of the Wiz platform
- Contribute to and run community-based one-to-many engagement opportunities (e.g. writing knowledge articles or running webinars)
- Focus on driving out risk in our account base by increasing adoption, ensuring retention, and fostering satisfaction
- Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
- Advocate for customer needs cross-functionally (i.e.. Product Management and Support)
- Offer insights regarding the availability of new features in Wiz
- Facilitate escalations for more complex or technically challenging issues
- Collaborate with Wiz Sales and Renewal teams to secure contract renewals
- Assist in identifying opportunities for expanding Wiz usage across the customer’s organization
Our take
Wiz is a cloud security startup that rapidly made its mark in the cybersecurity world. Launched by a team of former microsoft executive, the company made headlines in summer 2022, when it achieved an impressive $180M in annual recurring revenue just two years after its first product went to market, earning itself some major clients, including Salesforce, Slack, BMW, and Asos along the way.
Most recently, Wiz has become the centrepiece of a massive acquisition deal: Google (via its parent Alphabet Inc.) announced a $32B agreement to acquire the company. The deal, which initially faced antitrust review by the US Department of Justice, has now cleared this regulatory hurdle and is expected to close in early 2026.
This acquisition underscoreWiz's exceptional rise in the cloud security space. And the company's rapid growth, client base, and industry-leading technology have made it one of the most influential cycbersecurity startups in recent years. As it transitions into the Google ecosystem, Wiz is ready to scale and shape the future of cloud security on a global scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2024
$1bn
SERIES E
Feb 2023
$300m
SERIES D
Total funding: $1.9bn
Company benefits
- Health benefits: We've got your health covered, plain and simple.
- Home Office Setup: Your comfort zone gets a work makeover, on us.
- Flexible PTO Policy: Time off that works with your life, not against it.
- Fully stocked kitchen with snacks and drinks: Craving a snack? Our kitchen's wehr it's at.
- Fully stocked kitchen with snacks and drinks: Craving a snack? Our kitchen's where it's at.
- Lunch provided: Lunch? Consider it sorted.
- Free Wiz Swag always available: Wear your Wiz pride, anytime.
Company HQ
Chelsea, New York, NY
Leadership
Assaf Rappaport
(Co-Founder & CEO)Previously co-founded and was CEO of security SaaS Adallom (acquired by Microsoft in 2015). Subsequently spent four years at Microsoft as a General Manager, first of Cloud Security, then R&D Israel.
Ami Luttwak
(Co-Founder & CTO)Previously the co-founding CTO of Adallom, next joining Microsoft as CTO of the Cloud Security Group, before becoming CTO of R&D Israel.
Yinon Costica
(Co-Founder & VP of Product)Previously spent 4 years at Microsoft, joining as a Principal Program Manager of Cloud Security before moving into the role of Partner Director of Product Management and Cloud Security.
Roy Reznik
(Co-Founder & VP of R&D)Alongside Wiz, Roy is also the co-founder and Master Distiller at Kataro Distillery. Before this, they worked as Principal R&D Group Manager for Microsoft, joining the company from Adallom whom they co-founded.
Share this job
View 78 more jobs at Wiz