People Strategy and Ops Lead, Galileo

$120-130k

Mid, Senior and Expert level

Remote from US

24/7 urgent & primary care services

Job no longer available

24/7 urgent & primary care services

201-500 employees

HealthcareB2CMarketplaceSaaSMobileAccessibility

Job no longer available

$120-130k

Mid, Senior and Expert level

Remote from US

201-500 employees

HealthcareB2CMarketplaceSaaSMobileAccessibility

Company mission

To enhance quality of care, reduce costs, and improve outcomes by bringing great doctors closer to the people who need them.

Job

Company

Role

Who you are

As a fast-growing startup focused on revolutionizing healthcare, we’re looking for an experienced, passionate, and dedicated individual to join our team as a People Strategy & Operations Lead
You’ll have a passion for the People function, even if you have no experience in it
5+ years working in a top-tier business operations unit or 3+ years working in a top-tier management consulting firm
Demonstrated experience driving operational initiatives and supporting change management
Proven track record of being highly action-oriented, consistently driving projects forward with initiative and solution-driven
Exposure and experience with data structures and systems architecture
Excellence mindset
Human-centered mindset
Growth mindset
Problem-solving: Great at identifying issues, analyzing potential causes, and implementing effective solutions to resolve them
Systems thinking: Deeply understands the interconnectedness of components within a whole, especially data systems and operational processes, and adapts strategies dynamically to solve complex problems in these systems effectively
Analytics: Have comfort with different data structures; and have a robust ability to collect, analyze, interpret, and present data relevant to the organization's operations. This includes the ability to make sound decisions based on these analyses
Healthcare experience is not required

What the job involves

You'll lead initiatives across the People Department to enhance operational efficiency and improve People team performance, processes, and tools
You’ll own our People systems, data, and analytics, managing the technical infrastructure of the HR function
You’ll own multiple projects and processes along the employee lifecycle concurrently, ensuring all deadlines are met without compromising the quality of the work, including effective communication and risk mitigation
You'll work closely with senior leadership to develop and execute data-driven operational enhancements and strategy in the People department
Areas you’ll focus on are HR, Credentialing, and Recruiting operations, process optimization, project management, systems design, and data analytics
You'll work in a continuous learning and improvement culture and be encouraged to innovate and drive agility in our processes and procedures
This role reports directly to the Director of Talent Strategy & Operations on the People team
You'll receive guidance, feedback, and mentorship from your People leadership, as well as work in a collaborative and supportive environment with other teammates

Our take

Due to time, language barrier, transport and financial constraints, many Medicaid users in America find it difficult to actually see a doctor for their ailments. Galileo was founded by Thomas Lee as a digital and in person strategy to improve medical care and customer service, providing communication with medical practitioners and aiming for faster medical access than other Medicaid packages can offer.

Utilizing not only medical but software expertise, Galileo provides 24 hour access to medical professionals for its users, and consults with businesses and medical care packages to ensure the best care models for their respective customers too.

In order to boost its network, the company announced its partnership with Wellcare in 2023, giving Medicare Advantage members access to Galileo's primary and multispecialty care. More recently, it has expanded further through a collaboration with Emory Healthcare, combining Galileo's digital-first care model with a major provider network to reach more patients across Georgia. Together, these partnerships show Galileo's push to scale access to care.