Strategic Account Executive, Applause
$200-260k
Testing and digital quality platform
Open for applications
Testing and digital quality platform
1001+ employees
Open for applications
$200-260k
1001+ employees
Company mission
To be the first place to turn for brands to ensure their digital interactions with customers are of the highest quality and work as intended.
Role
Who you are
- We are seeking a highly motivated and results-driven Strategic Account Executive to join our dynamic sales team
- The ideal candidate will have a proven track record of solution selling, account planning, and consistently exceeding targets
- Bachelor's degree in Business, Marketing, or a related field (MBA is a plus)
- 10+ years of experience with a proven track record of success in B2B sales, preferably in services, software testing, SaaS, or technology industries
- Demonstrated ability to drive net new business growth and meet/exceed sales targets consistently to Fortune 500 companies
- Strong consultative selling skills, with the ability to understand complex customer requirements and offer tailored solutions
- Excellent communication, presentation, and negotiation skills
- Strategic thinking and the ability to develop and execute sales plans effectively
- Motivated to advance growth in an entrepreneurial, rapidly growing company environment
What the job involves
- This role will focus on cultivating and closing new business opportunities by understanding customer needs, positioning Applause's solutions effectively, and developing long-term relationships with key stakeholders in target accounts
- Identify and engage prospective customers through various channels, including cold calling, networking events, referrals, and online research. Create and maintain a robust pipeline of qualified leads to drive net new business growth
- Understand client needs and pain points deeply to position Applause's testing and digital quality solutions effectively. Conduct thorough needs assessments, deliver tailored presentations, and provide insightful product demonstrations that address customers' unique challenges
- Articulate the value proposition of Applause's services, highlighting key differentiators and benefits. Communicate how our solutions align with the client's business objectives to establish strong relationships and close deals
- Develop and execute comprehensive account plans for targeted prospects, outlining strategies to penetrate new markets and industries. Collaborate with internal teams, including marketing, Client Services, and Executive Leadership, to drive successful customer engagements
- Lead negotiations, handle objections, and craft compelling proposals that align with the customer's requirements and budget. Ensure the timely closure of deals while maintaining a win-win approach
- Meet and exceed assigned sales quotas and revenue targets, reporting progress regularly to sales management. Utilize SF tools to track sales activities, update customer information, and provide accurate sales forecasts
- Stay informed about industry trends, competitors, and emerging technologies to position Applause effectively within the marketplace. Leverage this knowledge to drive competitive advantage and adapt sales strategies accordingly
- Foster strong, long-lasting customer relationships to encourage repeat business and referrals. Provide exceptional post-sales support, collaborating with customer success teams to ensure customer satisfaction and retention
- Positively contribute to our core values: In It Together, Create Value for Customers, Be Accountable, Celebrate Authenticity, and Crush Your Goals
Our take
Applause is an app quality testing platform giving development companies the ability to have their products thoroughly tested in real-world situations by a global network of testers. It also offers further development features such as the ability to gather user feedback, advanced analytics from app stores and bug reporting.
As a bug-free product launch has increasingly become the expectation among organisations and users, global demand for testing services has steadily risen. Applause competes for a piece of this market against companies such as Smartbear. However, its "in the wild" testing service is structured to scale rapidly compared to competitors, and it now has an unmatched 300,000 testers available on-demand around the globe.
Applause counts thousands of companies as its customers, including Google, Nike and Slack, to name just a few. It will move to consolidate its market lead by seeking to reach new customers, develop its platform, and build additional partnerships with companies that can help it test at larger and larger scales.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2016
$35m
SERIES F
Jan 2014
$43m
SERIES E
Total funding: $115.8m
Company benefits
- Dental and vision insurance
- 401(K) match
- Generous bonus scheme
- Work from home opportunities
- Health insurance
Company values
- In It Together
- Create Value for Customers
- Crush Your Goals
- Be Accountable
- Celebrate Authenticity
Company HQ
Framingham, MA
Articles
Leadership
Doron Reuveni
(Executive Chairman)Prior to Applause, they were the CEO and Owner of Re.D Consulting, where they assisted early stage startups in raising capital, and provided counsel to VC's for portfolio companies' market direction, technology and management evaluation. Prior to Re.D, Doron was SVP of Technology at Enigma, where they led multi-million dollar software implementations for companies such as Ford, Volvo, and United Airlines.
Diversity, Equity & Inclusion at Applause
- Contribute to organizations that support underrepresented groups
- Work with programs to hire within underrepresented communities
- Offer workshops such as personality trait awareness and unconscious bias awareness
- Employee-run affinity groups
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