Commercial Support Associate, Amboss
2-3 days a week in office
Clinical knowledge & decision platform
Be an early applicant
Clinical knowledge & decision platform
1001+ employees
Be an early applicant
2-3 days a week in office
1001+ employees
Company mission
To empower all doctors to provide the best possible care.
Role
Who you are
- First professional experience in operations, administration, sales support, customer support, project coordination, or another structured cross-functional role; relevant internship or working-student experience also welcome
- Strong organizational skills and attention to detail
- Experience managing multiple requests, stakeholders, and deadlines at the same time
- Strong written and verbal communication skills in English (C1) and German (C1)
- Ability to work independently while knowing when to ask questions or escalate
- Comfort reaching out to colleagues across departments and following up on outstanding information
- Nice to have: previous exposure to tenders, procurement portals, vendor onboarding, customer questionnaires, or documentation management
- Structured, detail-oriented work and keeping track of many moving pieces at once
- Coordinating with people across different teams to get to an answer
- Learning unfamiliar terminology and processes quickly
- Gradually taking ownership of recurring workflows and making them run more smoothly
- Even if you don't meet every single point in the job description, we still encourage you to apply. We'd love to hear from you!
What the job involves
- In this role, you'll coordinate the tenders, vendor registrations, and documentation requests that let institutional and business customers say yes to AMBOSS
- You'll sit at the center of the company, working closely with Sales and pulling in expertise from IT, Legal, Finance, Product, Security, and Engineering to get every request answered accurately and on time
- Every tender we win and every questionnaire we complete well helps bring AMBOSS into more hospitals, health systems, and medical schools: directly supporting our mission of empowering medical professionals to provide the best possible care
- You'll start with structured, recurring processes and grow into someone institutional customers and internal teams alike rely on to get things done
- Support tender and procurement processes, coordinating the company information, documentation, and internal contributions they require
- Complete and maintain customer vendor registrations and onboarding requirements in procurement and vendor-management systems
- Coordinate documentation and information requests from Sales and from prospective or existing customers
- Maintain commonly requested company documents and keep current, approved versions easily accessible
- Track requests, deadlines, dependencies, and outstanding contributions from internal stakeholders
- Identify and coordinate with the right subject-matter experts across IT, Legal, Finance, Product, Engineering, Security, and other teams
- Support completion of customer questionnaires covering company information, technology, privacy, AI, security, and compliance topics
- Help document and improve internal processes so recurring commercial and customer-assurance requests can be handled more efficiently
Our take
Becoming a doctor is challenging, and this already demanding journey is further complicated by the intricate web of the medical education system. The current system often imposes restrictions on collaboration, fails to provide integrated resources, and lacks supportive examination boards.
AMBOSS was founded by doctors initially to help medical students overcome this, but has now extended to become a knowledge platform for all types of medical professionals. Today the company‘s products are used by more than two million healthcare professionals and students in over 170 countries.
The regularly upgraded knowledge base that the company has developed is an incredible growing asset. AMBOSS, however, will not rest on this and will continue to develop its smart learning technology to engage doctors even more deeply with their work so that healthcare works the best that it can for everyone.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Mar 2025
$271.1m
LATE VC
Sep 2019
$33.9m
SERIES B
Total funding: $310.1m
Company benefits
- Paid Vacation Days: 30 vacation days per year (for everyone working 5 days per week)
- AMBOSS Holiday: A company-wide day off each year (so you do not need to worry about those internal slacks stacking up while you are off)
- Personal Purpose Day: One day for you to follow your purpose. Be it volunteering, something creative, or an activity with your family or friends
- Tenure Days: Every two years +1 day, up to 33 days (Apply after 2+ years seniority)
- bAV Offer: An attractive retirement plan for those living and working in Germany
- A choice of benefits to suit your personal needs
- If you work in one of our German offices for 3+ days per week, AMBOSS pays for your monthly public transport ticket
- Office full of fruit and snacks, and you can take your barista skills to the next level with our amazing Italian espresso machine
- Bring your child to our AMBOSS Daycare in Berlin
- Enjoy a change of pace when you visit our sunny office in Cagliari, Sardinia
- AMBOSS will support you in your visa process. We and our partners are here to take the burden of your shoulders when you move
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Madjid Salami
(Co-CEO & Co-founder)Trained as a physician and a serial entrepreneur. Co-founded experimental group-buying platform, TomPower as well as the more successful tech startup, Netempire.
Benedikt Hochkirchen
(Co-CEO & Co-founder)Earned an MSc in Economics from the Otto Besheim School of Management before becoming an Investment Manager at Arcadia in Hamburg.
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