Technical Account Manager, Wiz
Cloud security software for modern cloud protection
Job no longer available
Cloud security software for modern cloud protection
1001+ employees
Job no longer available
1001+ employees
Company mission
To help organizations create secure cloud environments that accelerate their businesses.
Role
Who you are
- 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.#LI-DNI
What the job involves
- As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.
- You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization
- Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers.
- Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence
- Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams
- Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives
- Measure customers’ achievement of these key performance indicators and report those both internally and externally
- Identify and address technical issues to ensure high levels of customer satisfaction
- Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
- Advocate for customer needs across various departments (product management, support, ...)
- Offer insights regarding the availability of new features in Wiz
- Program manage account escalations effectively
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals
- Assist in identifying opportunities for expanding Wiz usage across the customer’s organization
- Maintain up-to-date functional and technical knowledge of the Wiz platform
- Continuously monitor news related to new & emerging cloud security threats
- Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
Our take
Wiz is a cloud security startup that rapidly made its mark in the cybersecurity world. Launched by a team of former microsoft executive, the company made headlines in summer 2022, when it achieved an impressive $180M in annual recurring revenue just two years after its first product went to market, earning itself some major clients, including Salesforce, Slack, BMW, and Asos along the way.
Most recently, Wiz has become the centrepiece of a massive acquisition deal: Google (via its parent Alphabet Inc.) announced a $32B agreement to acquire the company. The deal, which initially faced antitrust review by the US Department of Justice, has now cleared this regulatory hurdle and is expected to close in early 2026.
This acquisition underscoreWiz's exceptional rise in the cloud security space. And the company's rapid growth, client base, and industry-leading technology have made it one of the most influential cycbersecurity startups in recent years. As it transitions into the Google ecosystem, Wiz is ready to scale and shape the future of cloud security on a global scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2024
$1bn
SERIES E
Feb 2023
$300m
SERIES D
Total funding: $1.9bn
Company benefits
- Health benefits: We've got your health covered, plain and simple.
- Home Office Setup: Your comfort zone gets a work makeover, on us.
- Flexible PTO Policy: Time off that works with your life, not against it.
- Fully stocked kitchen with snacks and drinks: Craving a snack? Our kitchen's wehr it's at.
- Fully stocked kitchen with snacks and drinks: Craving a snack? Our kitchen's where it's at.
- Lunch provided: Lunch? Consider it sorted.
- Free Wiz Swag always available: Wear your Wiz pride, anytime.
Company HQ
Chelsea, New York, NY
Leadership
Assaf Rappaport
(Co-Founder & CEO)Previously co-founded and was CEO of security SaaS Adallom (acquired by Microsoft in 2015). Subsequently spent four years at Microsoft as a General Manager, first of Cloud Security, then R&D Israel.
Ami Luttwak
(Co-Founder & CTO)Previously the co-founding CTO of Adallom, next joining Microsoft as CTO of the Cloud Security Group, before becoming CTO of R&D Israel.
Yinon Costica
(Co-Founder & VP of Product)Previously spent 4 years at Microsoft, joining as a Principal Program Manager of Cloud Security before moving into the role of Partner Director of Product Management and Cloud Security.
Roy Reznik
(Co-Founder & VP of R&D)Alongside Wiz, Roy is also the co-founder and Master Distiller at Kataro Distillery. Before this, they worked as Principal R&D Group Manager for Microsoft, joining the company from Adallom whom they co-founded.
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