Senior Product Designer, Lightspeed
Invoicing
+ Equity
3-5 days a week in office
Point of Sale & commerce platform
Open for applications
Point of Sale & commerce platform
1001+ employees
Open for applications
+ Equity
3-5 days a week in office
1001+ employees
Company mission
To bring the streets of our cities and communities to life by powering business owners with technology.
Role
Who you are
- The ideal candidate is an experienced Product Designer who is comfortable working in a fast-paced environment with complex, interconnected problems at scale.
- You’re able to set clear UX goals, direction and strategy that empower your team with clarity and purpose.
- You have excellent communication skills
- You build trust-based relationships across disciplines and leverage diverse perspectives to deeply understand and improve how your team ships impactful work
- A design-thinking education or equivalent (Design, Visual Arts, Architecture, Industrial Design, or Communication)
- At least 5 years of practical, in-house product, UX/UI design experience
- Excellent communication skills. You can bring internal stakeholders on your design journey and explain work with focus and brevity
- Excellent visualization and conceptual skills. You can synthesize something complex into something simple
- Strong aesthetic skills to help elevate the visual identity of our brands
- Applied experience with service design practices and a practice of constantly evolving your design process
- Applied experience working across all digital and physical manifestations of what we design - from the responsive web to native applications to the next technological leap
- Fluency in use of design systems, prototyping, and user research methodologies
- A passion for sharing design strategies with fellow designers, product managers, and engineers to deliver better, more user-centered products
- An acute level of self-awareness and deep empathy - for both the customer and your team’s goals
- A deep curiosity and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
- Fluency with design and prototyping tools such as Figma
- Fluency working with agile teams and software such as JIRA
What the job involves
- We are looking for a talented digital Senior Product Designer to join our Shared Services team based in Toronto, Ontario.
- Your primary focus will involve collaborating to create exceptional user experiences through a combination of user research, design, and prototyping
- The Shared Services team focuses on crafting workflows that seamlessly integrate with our many Lightspeed products across Retail, Hospitality and Golf.
- We help our merchants take the boring out of business by simplifying how they onboard our products, manage their money, and get paid
- Lead project work from a design perspective with autonomy and authority, facilitating design reviews and working sessions to help the teams deliver the best possible solutions
- Leverage your UX expertise and deep understanding of design systems, UI design, and how micro-interactions can help users complete a task
- Turn nebulous concepts into specific ideas that are useful and delightful product features
- Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly
- Understand how to use the current design system best to ensure consistency across platforms and contribute to its continuous improvement
- Draw insights from research and data, and know how to turn those insights into tangible solutions
- Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing
- Be a positive role model and culture carrier within the studio as well as an advocate for design within the Lightspeed organization
Our take
Lightspeed provides restaurateurs and retailers with the simplest way to run their businesses at full potential. It helps entrepreneurs offer their customers positive and memorable experiences by taking care of the day-to-day management aspects of their business.
Around 75,000 businesses processing over $17 billion in transactions annually use Lightspeed’s restaurant POS software and omnichannel retail solution to manage inventory, customer preferences, sales and reporting — all from one centralised platform. Headquartered in Montreal, Lightspeeds team is distributed across North America, Europe and Asia Pacific, now serving over 150,000 locations worldwide.
Lightspeed POS maintains a unique edge over other companies of its type because it has secured the legal rights for the sole use of certain technologies. It has two registered patents in computing, calculating categories. These patents certify that Lightspeed POS is the sole owner of this intellectual property, which means that no other companies can use them.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- With Lightspeed PX, you can enjoy flexible paid time off and up to 2 months remote per year with our hybrid work policy
- Equity options, because this is your company too
- Contributions to your pension plan. Your future matters
- Training opportunities to grow your skills and career
- Health and wellness credit so you feel your best
- Time off to volunteer and give back to your community
- Interest groups, from #coffee_pals to sponsored sports teams
- Computer purchase program to get your personal Macbook
Company values
- We make it matter.
- We make it happen.
- We make it together.
- We make it human.
- We make it about the customer.
- We make it data driven.
Company HQ
Old Montreal, Montreal, QC
Articles
Leadership
Dax Dasilva
(Executive Chair)Founder of Never Apart, previously Developer of Bitmovers. Studied Computer Science, Art History, and Religious Studies at The University of British Columbia. Served as CEO for Lightspeed for 17 years until 2022.
JP Chauvet
(CEO, not founder)Co-founded Chardonnat and served as CEO of Atex and as Vice President of Sales and Marketing for both Nstein Technologies and IXIASOFT.
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