Program Delivery Manager, Omnidian
Backup Services
+ Performance Bonus + Equity
More information about location
Solar energy performance platform
Job no longer available
Solar energy performance platform
201-500 employees
Job no longer available
+ Performance Bonus + Equity
More information about location
201-500 employees
Company mission
To protect and accelerate investments in clean energy through innovative technology, passionate teams, and an amazing customer experience.
Role
Who you are
- 4+ years of experience in client success, program management, or a related field
- Proven ability to lead cross-functional initiatives and deliver results in complex environments
- Expertise in project management tools and data analysis platforms like Salesforce and Excel
- You are a strategic problem solver who excels at managing complex projects and ambiguous situations
- You thrive in environments where you can create clarity and structure out of uncertainty
- You are a skilled communicator who can navigate challenging client conversations with finesse
- You are highly organized, detail-oriented, and comfortable collaborating across diverse internal teams
- You are proactive and data-driven, using insights to identify opportunities for improvement and drive results
Desirable
- Experience in multiple relevant functions (client success, product, operations etc)
- Experience scaling operational systems for large asset portfolios
- Familiarity with solar asset operations, performance management, or project finance
- Background in client-facing report creation and data visualization
- Knowledge of compliance and regulatory requirements within asset management
- Proficiency in tools or frameworks that support operational efficiency and scalability
What the job involves
- We are seeking a detail-oriented and highly organized Program Delivery Manager, Backup Services to lead the management and delivery of our Backup Services product offering
- This role will focus on building strong client relationships, driving operational efficiency, and evolving tools and platforms to support scaling our service delivery
- With a balance of client-facing engagement and internal coordination, you will be instrumental in delivering seamless outcomes in a fast-paced and innovative environment
- Foster trusted partnerships with key stakeholders at client organizations
- Proactively manage client expectations through clear and timely communication
- Ensure timely receipt and processing of operational materials for efficient onboarding and compliance
- Lead annual client meetings to discuss portfolio performance and develop risk mitigation strategies
- Craft and deliver sensitive communications, balancing diplomacy with achieving results
- Oversee the execution of Backup Services to ensure compliance with contractual obligations
- Deliver annual client-facing reports, combining standardized and customized insights derived from client engagement and data analysis
- Analyze performance data to uncover actionable insights and inform strategic decision-making
- Enhance tools, systems, and processes to support scalable service delivery across large asset portfolios
- Lead cross-functional collaboration with teams such as Product, Sales, Operations, and Engineering to ensure alignment and progress
- Maintain accurate data in CRM systems like Salesforce for seamless tracking and reporting
- Develop scalable frameworks to standardize service delivery and increase operational efficiency
Our take
As one of many options in the move to decarbonize our energy grid, solar power has shot up in popularity in recent years. However, one issue that may discourage investment in solar systems is the lack of post-purchase performance management and analytics options.
This is where Omnidian steps in, with solutions for solar owners and operators - as well as investors with solar portfolios - to monitor and service their systems for maximum performance and ROI. A key component of the company's offering is in predictive, rather than reactive, maintenance, which is proven to reduce costs. It also supplies a performance guarantee where Omnidian will cover the shortfall if a system generates less than 95% of its forecasted annual energy.
With its rather unique approach to the solar market, Omnidian has gained a lot of attention and investment thus far and has been steadily expanding its operations since founding in 2015. Funding in 2023 will support further technical innovation; with plans to provide improved transparency into portfolio performance, job site status, and active remediations to clients. A B Corp certification lends it further credence as a trusted solar solution.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Apr 2025
$87m
SERIES C
Oct 2023
$25m
LATE VC
Total funding: $169.2m
Company benefits
- Generous time off
- Flexible hours
- 401k
- Paid parental leave
- Stock options
- Education reimbursement
Company HQ
Central Business District, Seattle, WA
Leadership
Mark Liffmann
(CEO & Co-Founder)Member of the Board of Advisors for TUUSSO Energy. Was Director of the E2 Pacific Northwest Chapter of Environmental Entrepreneurs, and VP of Sales, Marketing and Business Development at Clean Power Research.
David Kenny
(COO & Co-Founder)Former Senior Director of Fleet Operations for Sunrun. Was Director of Project Development at Metrus Energy and Associate in Project Development at Fotowatio Renewable Ventures.
Ray Szylko
(CSO & Co-Founder)Was Managing Director and Advisory in Financial Services at KPMG for 6.5 years. Before that, worked as Managing Director for RS Consulting and Senior VP at Bank of the West.
Brad Davis
(CMO & Co-Founder)Former Chief Marketing Officer and EVP at Opus Bank. Was CMO for SunPower Corporation, and previously Chairman of the Board of the Retail Advertising and Marketing Association at the National Retail Federation.
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