Director of EMEA Channel Partnerships, Quantum Metric
+ Stock Options
More information about location
Continuous product design platform
Be an early applicant
Continuous product design platform
201-500 employees
Be an early applicant
+ Stock Options
More information about location
201-500 employees
Company mission
To improve how organizations use their data to understand their customers and build customer-defined digital products faster.
Role
Who you are
- 10-15 years of progressive technology-related sales or channel management experience
- 8+ years of experience developing and scaling cloud, technology, and solution partnerships, managing partner sales teams, and delivering strong revenue growth within the EMEA market
- Bachelor’s degree or equivalent practical experience
- Familiarity with the contact center environment (e.g., chat, call center agents, software, processes, call obviation projects) is preferred
- Proven experience working with and managing partnerships with enterprise organizations
- Experience working with system integrators, digital agencies, and consultancies
- Ability to thrive in a fast-paced environment; a self-starter who exhibits passion, persistence, and integrity in all endeavors
- Demonstrated strong leadership and people management skills
- Exemplify articulate, thoughtful, professional, organized, concise, humble, and accountable traits, with excellent communication skills and a high emotional IQ
- Familiarity with the APAC market and partners is a plus
- Experience developing partnerships and alliances within the e-commerce/digital industry is a plus, with direct experience in analytics, experimentation, CX, personalization, or contact center solutions being highly valued
- 20% travel
What the job involves
- As a key leader within the Quantum Metric Partnerships Team, the Director, EMEA Channel Partnerships will play a pivotal role in driving significant growth and scale through our strategic cloud, technology, and solution partners across EMEA
- This role will work directly with Quantum Metric sales and Customer Success teams, alongside EMEA GTM leaders, as well as our channel partners' field sales and executive teams
- You will define and execute the EMEA ecosystem strategy, identify and onboard key partners, establish best practices for joint go-to-market initiatives, and broadly enable all stakeholders on the value of Quantum Metric within our partner ecosystems
- The Director, EMEA Channel Partnerships will be the primary partner resource for all channel-related initiatives within the EMEA region
- This role will be expected to establish trust and credibility, lead regional partner sales managers, and collaborate with a variety of stakeholders, including account executives, regional VPs, marketing, sales engineering, and customer success, while flawlessly executing our partner sales processes and delivering on all key performance metrics and outcomes
- Develop and Own EMEA Partner Strategy: Formulate and execute the comprehensive EMEA partner strategy in close collaboration with EMEA GTM leaders
- Identify and Onboard Strategic Partners: Identify, prioritize, and onboard solution partners (including system integrators, digital agencies, consultancies, and resellers) into the Quantum Metric partner program
- Drive Joint Business Planning: Collaborate with partners to develop detailed joint business plans focused on generating and accelerating new logo acquisition and existing logo expansion
- Secure Executive Alignment: Develop compelling business cases, secure executive sponsorship, and gain buy-in for key channel partner initiatives that align with Quantum Metric’s EMEA GTM strategy
- Cross-Functional Execution: Work cross-functionally with EMEA sales, customer success, and marketing teams to ensure seamless execution of the partner strategy
- Execute Strategic Go-To-Market Programs: Implement strategic go-to-market programs leveraging joint marketing opportunities such as webinars, podcasts, case studies, blog posts, and physical events
- Build and Manage Partner Sales Teams: Recruit, hire, and manage the partner sales managers across targeted EMEA markets, driving their performance and professional development
Salary benchmarks
Our take
Quantum Metric accelerates the creation of digital products by enabling businesses to build faster, more efficiently, and with greater confidence. Its continuous design platform connects companies directly with digital customer interactions, allowing them to make real-time decisions that align their products with consumer preferences. The effectiveness of Quantum Metric's approach is evident in its impressive client list, which includes US Bank, Western Union, Air Europa, and laska Airlines.
Its clientele spans diverse industries, from eCommerce to fintech. This breadth is unsurprising given the increasing online shift across most sectors, making the creation of optimal digital products more crucial than ever. With booming areas like eCommerce and neo-baking, many companies have the financial resources to invest in tools that support and strengthen their operations.
The platform's versatility across various business areas gives Quantum Metric a competitive edge over rival analytics tools from Adobe and Google, which are more limited in scope. Given this advantage and the expanding digital landscape, Quantum Metrics is well-positioned for continued significant success.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2021
$200m
SERIES B
Sep 2018
$25m
SERIES A
Total funding: $228m
Company benefits
- Comprehensive health plan: Medical, dental, vision, and mental health with 99% of the medical base plan paid by the company
- Commitment to learning: Grow both professionally and personally with coaching, mentorship, and other learning opportunities
- Unlimited PTO: Instead of a fixed number of paid vacation days each year, employees can take the time they need
- Company equity: We’re passionate about our work and want everyone to feel ownership over what we do here
- 401(k) matching: Employees can invest in their futures with our 3% 401(k) matching program
- Flexible work: Though we’re remote first, we have dedicated offices in Denver, Colorado Springs, Chicago, London, Frankfurt, and Madrid.
- Quantum Recharge: After 3 years, employees are given a sabbatical where they can disconnect for 3 weeks
- Home office + internet stipend: We offer a one-time work from home stipend and a monthly stipend to cover internet costs
Company HQ
Northgate, Colorado Springs, CO
Leadership
Mario Ciabarra
(CEO)Began their career as a PwC Consultant before a combined 2 years at Virgin and HP. They founded DevStream, Rock Your Phone, and Intelliborn before founding Quantum Metric in January 2015.
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