Project Manager, Well
$87-98k
Office located in Newton, MA or New York, NY
All-in-one health guidance platform
Job no longer available
All-in-one health guidance platform
201-500 employees
Job no longer available
$87-98k
Office located in Newton, MA or New York, NY
201-500 employees
Company mission
To be the world's most effective partner in the advancement of individualized health.
Role
Who you are
- The ideal candidate will have 5+ years of relevant experience with demonstrated proficiency in project management
- 5+ years of progressive experience in client implementation and project/program management
- Demonstrated ability to manage multiple, concurrent projects in a dynamic environment ensuring timely and successful outcomes
- Proficiency in both Google Suite and Microsoft Office, as well as MS Project
- Excellent written and verbal communication and presentation skills, with proven experience in stakeholder management at various levels
- Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues
- Solid understanding of SAAS technologies and software development lifecycles
- Demonstrated ability to understand and translate client needs into actionable project plans and deliver a positive, value-driven experience
- Highly collaborative and team-oriented with the ability to build strong working relationships with cross-functional teams
- Adaptable and comfortable navigating a dynamic and evolving work environment
- Aligned with Well's mission of advancing the standard of healthcare for everyone, everywhere
What the job involves
- Reporting To: Manager, Client Operations
- In this role, you will be responsible for day-to-day management of projects supporting enterprise clients and providing support as needed to ensure a seamless client experience
- Lead and manage client-facing projects, ensuring on-time delivery and within scope delivery according to project milestones
- Prepare and maintain comprehensive project plans, documentation, and communication strategies, including status reports and meeting minutes
- Plan, organize and facilitate effective meetings with internal and external stakeholders to ensure clear communication and outcomes
- Ensure quality data management, maintaining and updating project files and records for easy access and retrieval
- Proactively identify and escalate risks and work collaboratively with internal teams to ensure prompt resolution
- Collaborate with other departments to ensure a cohesive and customer-centric approach to client activities and ongoing success
Our take
Mobile health-tracking apps have become popular over the last decade, but existing platforms often provide uniform services as opposed to personalizing each user's experience. In addition to this, incentives to regularly use an app are generally focused on mobile notifications and manual tracking systems, features that require manual data entry and are easy to ignore.
Well provides a digital health platform that leverages member health data to provide users with a personalized and all-in-one platform for improving their health. Instead of relying on notifications and uniform systems, member data is used to deliver daily health recommendations from AI clinicians, loyalty rewards, and direct support tools.
With many apps on the market for different health points, the digital health tracking landscape is very saturated, yet Well is taking a unified approach to providing personalized and authentic experiences for users. The platform aims to provide guidance that is actionable and engaging, as opposed to just another mobile app that is used on an occasional health kick.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Glassdoor (3.3)
Company
Funding (last 2 of 5 rounds)
Apr 2025
$30m
LATE VC
Apr 2022
$71.9m
GROWTH EQUITY VC
Total funding: $236.9m
Company benefits
- A hybrid work policy that allows for both in-person and remote work for most roles
- 18 days of paid time off and 9 paid holidays
- Volunteer Time Off program to support individual values and volunteer activities that enhance and serve the communities in which we live and work
- Free coffee and snacks in the office as well as fun social events
- Parental leave for new parents, regardless of gender, whether through birth or adoption of a child, as a benefit of employment in order to support the health and wellbeing of the whole family and equitable opportunity for career advancement
- Health, dental, and vision insurance
- Tax-advantaged HSA or FSA for healthcare, dependent care, and commuter benefits
- 401(k) and short- and long-term disability and life insurance coverage at no cost to the employee
- Learning Time Off each quarter to support learning and career development
Company HQ
Chapel Hill, NC
Leadership
Gary Loveman
(Co-Founder, Chairman & CEO)They started their career as an HBS professor following an Economics Ph.D. at MIT. They worked as EVP of Aetna in Consumer Health Services and as CEO of Caesar's Entertainment Company, before co-founding Well with David.
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