Manager of Product Management, Mastercard
Priceless Platform
$124-199k
Some travel will be required
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
$124-199k
Some travel will be required
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- A Bachelor’s Degree in engineering, business, marketing or related field
- The ideal candidate will have a minimum 3+ years of experience in product management, product development, technical product management/platform management in financial services
- Proven track record in product management and product marketing from strategic planning and B2B2C strategy development through tactical execution
- Ability to serve as business product liaison with technical platform teams and engineers
- Demonstrated ability to act with a persistent and relentless sense of urgency
- Extensive project management & problem-solving skills with a record of success managing multiple projects with external & internal clients simultaneously
- Strong analytical thinking, problem solving and cross-functional team building skills
- Experience working with partners across other functions in support of key deliverables and product go-to market strategies
- Working knowledge of card industry and Mastercard product and loyalty services suite (desirable)
- Self-starter and motivated to work independently with a proven track record of delivering success while operating within a team environment
- Global mindset with international experience and/or multi-lingual capabilities a strong plus
- Excellent verbal and written communication skills with the ability to effectively communicate to many audiences, from technical resources to regional product and marketing leads
- Forward thinking, creative problem solver with business acumen to drive positive results and innovative product conceptualization
- Advanced Microsoft Excel, Powerpoint, and Visio skills a strong plus
- Strong work ethic and a master of time management, organization, detail orientation, task initiation, planning and prioritization
What the job involves
- The Priceless Platform team operates with a start-up mentality within the broader Mastercard with the goal of building out the Priceless Platform technology to be the hub for all consumer-facing content across Mastercard for both the B2C side of the business (www.priceless.com), and the B2B2C side of the business (for customers who leverage the platform and content via API or cobrand to engage their cardholders)
- The Priceless Platform team seeks to expand and continue the platforms growth as a primary interface for Mastercard Issuers and Partners
- Beside our core Priceless experiences, we go to market with Mastercard Loyalty and Product to deliver a single interface for our target customers and partners to integrate
- This role will focus on the operations and go-to-market approach for the Priceless Platform (B2B2C) and will be a key leader in driving the success of this initiative
- Be the primary interface with regional product and sales leads to assess new program opportunities and required enhancements
- Lead ideation and elaboration of new platform enhancements, addressing issues/risks and delivering new functionality to enable program growth
- Assess pricing approach and business model for custom integrations or large initiatives
- Intimately learn and understand the technology capabilities of the Priceless Platform to grow and offers solutions to meet customer needs
- Develop subject-matter expertise and drive initiatives on Mastercard Loyalty & Product Programs (including MRS, GRP, GBP, Offers platforms), Mastercard Core products (Credit, Debit and Prepaid) to support the growth and scale of the Priceless Platform
- Primary Priceless Platform liaison for Servicing; requires collaboration with Customer Technical Services (issuer support) and Global Customer Care Management (cardholder support)
- Primary Priceless Platform liaison with Global Customer Delivery to support new origination implementations; collaborate on training and documentation for Regional Delivery teams
- Develop and keep current operational processes and documentation as needed; including Priceless Product Manual
- Analyze & identify impactful & scalable opportunities to optimize the Priceless Platform digital business growth with key issuers & merchants
- Establish and recommend best practices for product enhancement intake through development
- Monitor results, prepare executive reports & conduct reviews with internal & external clients
- Provides consultive efforts in new sales enablement & training materials as needed
- Some travel required
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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