Lead / Principal Product Manager, Hims & Hers
Subscriber Experience
$190-255k
+ Equity + Employee Stock Purchase Program
Multi-specialty telehealth platform
Posted today
Multi-specialty telehealth platform
1001+ employees
Posted today
$190-255k
+ Equity + Employee Stock Purchase Program
1001+ employees
Company mission
To help the world feel great through the power of better health.
Role
Who you are
- We are seeking an experienced and execution-driven Lead / Principal Product Manager to support strategy development and lead roadmap creation for our subscriber experience across app and web
- 5+ years of product management experience, proven track record of shipping impactful products with a focus on user-centric initiatives
- Strong strategic thinking and systems-level problem-solving abilities
- Excellent communication and stakeholder management skills, with experience influencing across levels and departments within an organization
- Proficiency with product analytics tools (e.g. Looker, Amplitude), experimentation platforms (e.g. GrowthBook), and user research methods
- Experience in consumer health, telehealth, or subscription-based mobile apps preferred
- Bachelor’s or Master’s degree in Business, Computer Science, Engineering, Data Science, or a related field
- Deep empathy for users navigating sensitive and urgent health concerns and a passion for leveraging technology to improve healthcare outcomes and customer well-being
What the job involves
- We are seeking an experienced and execution-driven Lead / Principal Product Manager to support strategy development and lead roadmap creation for our subscriber experience across app and web
- In this role, you will be responsible for identifying, defining, and driving user experience improvements that deliver measurable impact to subscriber engagement and retention
- You’ll work cross-functionally with design, engineering, product marketing, and data teams to create intuitive, accessible, and delightful user experiences across our digital platforms
- You’ll be responsible for delivering web and app features and data-driven product solutions that enhance the delivery of high-quality care
- Your strategic mindset, deep technical acumen, and customer-first approach will be key to shaping impactful and scalable product experiences
- Work with product leadership to define and drive the strategic roadmap for features and experiences for our subscribers throughout their lifecycle and across treatment type. Ensure alignment with company priorities and measurable business outcomes
- Identify key friction points in the user journey and collaborate with UX designers, researchers, clinicians, and engineers to build intuitive, empathetic solutions for diverse patient needs
- Prioritize product investments by evaluating business impact, customer value, technical feasibility, and organizational readiness
- Manage the full product lifecycle — from discovery to delivery to iteration — ensuring high-quality outcomes and continuous improvement based on data and feedback
- Establish clear success metrics and use both qualitative and quantitative insights to inform decision-making and roadmap evolution
- Serve as a UX thought partner to category management, product marketing, support, and clinical operations teams
- Champion collaboration between technical and non-technical stakeholders, ensuring seamless execution and shared understanding across teams
- Mentor product team members and contribute to the evolution of product practices and strategy within the organization
Our take
Hims & Hers is a direct-to-consumer brand made for men and women, offering products for skin care, birth control, erectile dysfunction, hair loss and more. The company aims to create an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Hims & Hers approach healthcare differently through a telemedicine approach combined with a comprehensive wholesale and branding strategy. This allows customers to get diagnosed and treated at a lower cost and with greater convenience whilst the company simultaneously increases customer brand's presence across the US.
The company is increasingly focused on becoming a modern healthcare brand, and has a huge addressable market to go after. Recent launch of an app has helped the company grow significantly. Further, it is focusing investment into platform infrastructure and the development of partnerships with physical stores including retail giant Walmart, as well as continuing to launch new products such as its range of volumising shampoos.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2019
$100m
LATE VC
Jul 2018
$50m
SERIES B
Total funding: $197m
Company benefits
- Dental insurance
- Maternity & Paternity Leave
- Gym Membership
- Commuter Checks & Assistance
- Work from home opportunities
- Health insurance
Company HQ
Marina District, San Francisco, CA
Leadership
Andrew Dudum
(CEO)Previously co-founder of Atomic, Homebound, Terminal and Bungalow and Investor & Advisor at Stable Auto, TalklQ, and Mira Technologies.
Hilary Coles
(Senior VP Brand & Innovation)Previously earned an MBA from the Kellogg School of Management at Northwestern University.
Jack Abraham
(Investor)Founder and Managing Partner of Atomic. Co-Founder and Investor at Replicant, Raydiant, Bungalow, Homebound, Terminal and Zenreach.
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