Senior Site Reliability Engineer, Nylas
CA$125-150k
Productivity APIs for work automation
Open for applications
Productivity APIs for work automation
101-200 employees
Open for applications
CA$125-150k
101-200 employees
Company mission
To help developers leverage communications data and build features that increase customer engagement, productivity, and retention.
Role
Who you are
- Experience: Minimum of 5 years in production engineering, with hands-on experience in managing and scaling Linux-based production servers
- Communication and Empathy: Exceptional communication skills and a strong empathetic approach, understanding that effective teamwork and problem-solving require more than just technical skills
- Linux Proficiency: Advanced proficiency in navigating the Linux command line
- Logging and Observability: Demonstrated experience with platforms like New Relic, Coralogix, Grafana, and Prometheus. Candidates with expertise in tuning alerts, synthetics, and creating comprehensive health dashboards and reports will be preferred
- Configuration Management: Experience in automating systems using modern tools such as Chef, Ansible, or Puppet
- Containerization and Orchestration: Proven track record of deploying and managing services using Kubernetes and Docker
- Cloud Services: Practical experience with major cloud services like AWS, GCP, or Azure, focusing on deploying and maintaining scalable applications
- Programming Skills: Capability to write reliable code in at least one programming language such as Python, GoLang, or JavaScript. Note: While coding is part of the role, it will not be the central focus of our interview process
- Learning Agility: Ability to rapidly learn and adapt to new technologies and frameworks
- Automation and Infrastructure: Passion for building modern, scalable infrastructure and automating routine tasks to improve efficiency and reliability
What the job involves
- Our SRE team is responsible for ensuring our products run reliably and efficiently. We manage an impressive scale of infrastructure, serving billions of API calls every day. We are responsible for our overall SLA uptime and Cost of Goods Sold (COGS) relative to Cloud Compute spend
- Support our engineering team with best practices and provisioning new infrastructure as necessary
- Maintaining and scaling a legacy system in AWS with Ansible, Python, MySQL, Terraform
- Maintaining our new Infrastructure in GCP with Kubernetes, Helm, ArgoCD, Terraform, GoLang, OpenSearch, Spanner, Redis
- Configuring and adjusting alerts and dashboards in NewRelic and Coralogix. Leveraging Fluent-Bit and OpenTelemetry
- Managing and improving our CI/CD pipelines using ArgoCD and Helm
- Take part in an on-call rotation and assist in debugging and resolving incidents
Application process
- Round 1: 30 minute phone call with the Recruiter
- Round 2: 60 minute Google Meet discussion with the Hiring Manager
- Round 3: Three (3) Google Meet discussions with various Nylas leaders including a live coding assignment with a team member (max 3 hours)
Our take
Nylas provides productivity infrastructure solutions for modern software. Over 200,000+ developers use their powerful suite of tools to quickly and securely build productivity features into their applications, resulting in 12 billion+ API requests per day.
The number of businesses using their platform is rapidly increasing due to the Nylas infrastructure generating huge operational savings through more productive, secure, and intelligently-automated development cycles.
The company has remained focused on scaling its integrated and productivity-driven developer experience as well as furthering its investment in disruptive technologies that automate workflows and seamlessly integrate technologies such as conversational AI, Natural Language Processing (NLP), Optical Character Recognition (OCR), and cross-system intelligent automation.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2021
$120m
SERIES C
Jun 2020
$25m
SERIES B
Total funding: $173m
Company benefits
- Retirement plans
- Wellness stipend
- Paid parental leave: 12 weeks parental leave (maternity & paternity)
- Annual learning & development perk
- Voting/Election PTO: 4 hours of paid time off to vote in person or volunteer at a polling place
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- Customer Obsession - We create value for our customers because without our customers our company does not exist
- Creativity - We are creators. We are intrinsically motivated by the act of creation
- Velocity - We move with speed and direction
- Output-Focused - We value the results of our work, not the process
- Diversity, Inclusion, & Belonging - We welcome people of all backgrounds and we value different viewpoints
- Open Communication - We speak our minds but we always do it with care for one another
- Trust - We trust one another to operate with the best interest of our customers and Nylas in mind
Company HQ
Tenderloin, San Francisco, CA
Articles
Leadership
Christine Spang
(Board Member & CTO)Previously worked as Principal Developer at Oracle for 1 year and as Laboratory Assistant at MIT for 1 month.
Gleb Polyakov
(CEO)Previously Operations Consultant at B&G International for 1 year and Crowdfunding Director at Parallax Creative for 3 years.
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