Client Manager, Interbrand

Salary not provided

Junior and Mid level

London

2+ days a week in office

Global brand consultancy

Be an early applicant

Global brand consultancy

501-1000 employees

B2BEnterpriseMarketingAdvertising

Be an early applicant

Salary not provided

Junior and Mid level

London

2+ days a week in office

501-1000 employees

B2BEnterpriseMarketingAdvertising

Company mission

To forge iconic moves for brands through strategy and creativity.

Job

Company

Role

Who you are

Hands-on account or project management experience within agency, marketing or consulting businesses
You build genuine trust with internal teams and clients. You understand what matters to both the business and clients and make sure perspectives are shared in order to move forward in the best way forward, exploring solutions and outcomes
You stay alert to changes in your client's world. You bring relevant information and trends to the team, thinking about what it means for the work
You understand margins and cost. You spot problems early and think about whether the account is healthy and growing
You communicate clearly and check that everyone understands what's been decided and what comes next

What the job involves

Be the main point of contact for clients, keeping communication clear and timely between them and our teams for defined workstreams
Work with Strategy and Creative to develop and present recommendations to clients
Create presentations that make complex information easy for clients to understand and act on
Manage project delivery against brief, timeline, budget, and margin targets, raising issues early
Prepare monthly billing and work with Finance to ensure invoices and documentation are correct
Build and manage project budgets and timing plans, monitoring spend and adjusting as needed
Partner with Strategy, Creative, and Finance to surface problems, find solutions, and keep approvals moving
Contribute to proposals, cost estimates and scopes, making sure the commercial side makes sense for the business and client
Start gathering client, industry and business intelligence to help contextualise client challenges and frame to teams in support of project delivery
Escalate escalate issues early with options and follow through reliably, even when things get complex

Salary benchmarks

Our take

In an age of unprecedented abundance of choice and speed of innovation, customers’ expectations are moving faster than businesses. It takes bold moves — or "Iconic Moves", as Interbrand likes to call them — to leap ahead of customers and competitors.

For more than forty years, Interbrand has been partnering with the world’s leading businesses to create such Iconic Moves that transform perceptions and drive business growth. Interbrand helps its clients captivate new audiences, drive portfolio growth, launch new offers, enhance M&A success, mobilize talent, identify new revenue opportunities, and more.

Interbrand has continuously evolved and adapted to new trends in the digital space, something that is ever relevant given the rapid speed at which technology is evolving. The company invests in identifying these unpredictable factors to offer a forward thinking consulting service that best positions its brands, which include leaders like Apple, Google, and Disney, for maximum success.