Social Media Coordinator, Navan
4 days a week in office
Travel management company
Posted today
Travel management company
1001+ employees
Posted today
4 days a week in office
1001+ employees
Company mission
To reinvent the legacy category of travel and expense with one of the first enterprise technologies utilising the cloud, mobile, and AI to balance business needs with today's modern standards.
Role
Who you are
- 3+ years relevant experience in social media content creation, community management, coordination, or marketing-related roles
- Bachelor's degree or equivalent relevant experience
- Proficiency with social media platforms, scheduling tools (e.g., Sprinklr, Hootsuite), and basic analytics tools and dashboards
- Strong writing skills and keen eye for detail to ensure content quality and brand consistency
- Ability to interpret social media analytics and report performance metrics clearly and regularly
- Highly organised, reliable, proactive multitasker comfortable working in fast-paced environments and closely collaborating with multiple stakeholders
- Interest in social media and enthusiasm for digital marketing trends and best practices
- Proficiency in Google Suite and familiarity with Excel preferred; experience in Photoshop, Canva, or basic video editing is a strong plus
What the job involves
- Navan is seeking an energetic, creative, and passionate Social Media Coordinator to join our dynamic Marketing team
- In this role, you'll help communicate Navan’s messages, engage our audience, and support the growth and consistency of our social media presence across various channels
- You’ll have the unique opportunity to play a key support role in shaping Navan’s public persona, working closely with stakeholders to enhance awareness and positive perceptions of Navan as a leading Travel Management and Fintech spend management company
- Support implementation of social media strategies designed to increase brand awareness, product discovery, customer engagement, and consideration
- Regularly create, schedule, and publish engaging content across multiple social platforms (Instagram, Twitter, LinkedIn, Facebook, TikTok, etc.), following Navan’s voice and brand guidelines
- Moderate social media communities, managing responses and engaging thoughtfully with customers, influencers, and media
- Monitor and report social media channel performance by compiling data on a weekly, monthly, and quarterly basis to identify areas of improvement
- Collaborate with creative, marketing, and agency partners to coordinate the creation and execution of social campaigns, projects, influencer collaborations, and content production
- Keep up-to-date with social media best practices and industry trends, suggesting new content ideas and experiments to keep Navan’s presence relevant and engaging
- Assist in defining and refining social media processes and procedures, updating documentation and helping maintain accurate, standardised workflows
- Provide administrative support for influencer relationships and publisher partnerships, aiding outreach, communication, contract management, and ongoing collaboration
Salary benchmarks
Our take
Navan (formerly known as TripActions) is operating in a crowded marketplace, betting against rivals with similar offerings of user interface personalisation technology. Even so, the company's growth has skyrocketed and it has attracted significant investor interest. Competitors cannot match Navan's cutting-edge, AI-driven services, as well as 24-hour customer support.
Since its founding in 2015 the company has seen significant growth in transactions and in active users. Having expanded from its core travel expense management product, it now offers a corporate card and general expenses management, underwriting its customers' short term business expenses with its own Liquid financial offering. Navan has a list of impressive clients, including Glassdoor, Zoom, and Shopify.
Moving forwards, the company is focused on gaining more reach, especially in Europe. As part of the expanded go-to-market strategy, it rebranded to Navan with a more people-centric design approach. It also combined its travel, corporate card and expense services into a single app which is now available to individual users rather than only through a corporate account. This will be key in bridging the gap between business travel and consumer apps, especially in the lead-up to its reported IPO in the near future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Oct 2022
$154m
SERIES G
Oct 2021
$275m
SERIES F
Total funding: $1.1bn
Company benefits
- Flexible Vacation
- Healthcare
- Commuter benefits
- Parental leave
- Health and Wellness
- Fuel for Connection
- Pet Friendly
- 401k (retirement plan)
- IATAN (travel-related discounts)
- Connectivity Allowance
- Learning & Development
Company HQ
Ventura, Palo Alto, CA
Leadership
Ariel Cohen
(Co-Founder & CEO)Research and Development director in Mercury Interactive (and HP after acquisition of Mercury). Product Management director, then VP, at Jive Software. Previously co-founded StreamOnce with Ilan.
Ilan Twig
(Co-Founder & CTO)Studied Computer Science, managing positions in software engineering including VP and EVP of engineering at Jive Software. Previously co-founded StreamOnce with Ariel.
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