Sales Representative, GoDaddy

B2B Merchant Services

Salary not provided

As with many sales roles, our compensation combines both an hourly rate of $17, as well as a generous guaranteed bonus. In 2022-2023, the Guides who met the minimum expectations of the position were at $87,000 annually. Plus equity grants and participation in an employee stock purchase plan

Mid and Senior level

Remote in US

More information about location

Domain registrar & web hosting platform

Open for applications

Domain registrar & web hosting platform

1001+ employees

RetailB2BArtificial IntelligenceSaaSWeb Design

Open for applications

Salary not provided

Mid and Senior level

Remote in US

More information about location

1001+ employees

RetailB2BArtificial IntelligenceSaaSWeb Design

Company mission

To allow anyone to begin, grow, and run their presences online.

Job

Company

Role

Who you are

Experience working at a Payments company or owning and/or operating a small and/or midsize business (SMB)/ extensive knowledge of internet technology
3+ years’ Outbound/Inbound sales call campaign experience with a proven record of understanding customer needs in a commission, bonus, and/or metrics-driven environment
A high school diploma, GED, or equivalent work experience
Ability to meet sales quotas while providing a great customer experience throughout entire sales cycle
A self-driven and dedicated attitude, disciplined work ethic and motivation to drive revenue growth, while creating long term customer relationships
Dynamic hunter personality with a drive to reach decision makers is essential
Experience using a CRM or other customer management software
Great interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment with ability to promote and build extraordinary customer rapport
Ability to connect directly to the modem via Ethernet, and stable internet connectivity and speeds sufficient to support voice calls. Guides who do not have stable connectivity and/or sufficient internet speeds may be required to upgrade their service at their own expense, in compliance with applicable law
This role may require working holidays, evenings, and weekends

What the job involves

Your role on the Commerce Sales Team is to proactively reach out to prospective and current GoDaddy customers via outbound calls who are currently processing a high volume of payments through another provider
As a commerce sales specialist, you will educate and consult with them on the many services now offered by GoDaddy, including but not limited to Payments, Social, SEO, and Website Design
You will focus on guiding merchants to the best fit for their business along with identifying best practices
Contacting prospective small business customers and existing GoDaddy customers via phone (Outbound Sales calls) and via email to uncover new opportunities
Consult with customers about their business needs by matching GoDaddy products and/or solutions to their commerce goals, while identifying existing pain points to determine how GoDaddy’s platform could address those needs
Understanding and overcoming small business objections through effective communication of GoDaddy’s offerings
Build trust, interact, and communicate effectively with various levels of the organization, while meeting high call quality and production standards as pre-determined by leadership
Meet sales metrics that could include but are not limited to outbound dials, gross payment volume, and Net Promoter Score
Demonstrate ownership for issues pertaining to customer service questions, including by researching and providing solutions for issues of moderate complexity
Serve as a trusted advisor and consultant to all customer throughout the entire sales cycle while maintaining accurate and updated records for all activities in the system

Our take

GoDaddy is a leading web hosting company and internet domain registrar helping its 21+ million customers build professional websites and sell their products and services.

Following an increasing shift online for businesses, GoDaddy has made some strategic moves to harness this market wave. Most significantly, it has gotten ahead of the boom in eCommerce with its invoicing and payments services.

This simultaneously demonstrates a keen commitment to the requirements of its top users, and streamlines its services by eliminating the need for third-party programs. It is a smart update demonstrating market sensitivity and good business strategy.

Though its marketing and business practices have, in the past, attracted the ire of some - GoDaddy has for the most part successfully navigated these issues. It certainly hasn't dented its impressive customer numbers, and it continues to boast an impressive customer base including Roblox, Telegram and Asana

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

0% employee growth in 12 months

Glassdoor (3.5)

Trustpilot (4.6)

Company

Company benefits

Company equity
Equal opportunity employer
Work from home opportunities
Professional development & tuition support
Subsidized meals
Employer-paid trip reduction expenses
Tax-advantaged accounts (FSA, HSA)
Medical, dental, vision, disability
Liberal time away to rest & recharge
Family-friendly options like day care subsidy, paid parental leave, adoption assistance and fertility coverage
Employee Assistance Plan
Benefits fairs, flu shots, wellness perks
Company-wide celebrations and events
Team kudos and peer recognition programs
Empower by GoDaddy matches charitable grants and offers volunteer opportunities
Team-building and professional development
A wide range of International Benefits, varies by country
401k plan w/ generous employer match, pre-tax / Roth options

Company HQ

South Tempe, Tempe, AZ

Articles

GoDaddy Engineering Blog

GoDaddy Life Blog

GoDaddy Life Resources

Leadership

Bob Parsons

(Founder & Executive Chair)

Bob studied at the University of Baltimore, before founding GoDaddy in March 1997. They have been Executive Chair since then.

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