Product Manager, Braze
SMS
$130-195k
OTE
$105-175.5k
BASE
+ RSUs. OTE inclusive of bonus or commission
Customer engagement platform
Job no longer available
Customer engagement platform
1001+ employees
Job no longer available
$130-195k
OTE
$105-175.5k
BASE
+ RSUs. OTE inclusive of bonus or commission
1001+ employees
Company mission
To power lasting connections between consumers and brands they love.
Role
Who you are
- A successful candidate will be curious, strategic, organized, data-driven, creative, and customer-focused
- An experienced builder with 3+ years of Product Management experience
- You have strong communication, collaboration, organization, and persuasion skills
- You have strong technical experience. You understand how distributed systems and mobile technology products work
- You have a proactive, positive, can-do attitude. You consistently drive projects to successful completion, measure success, and proactively seek opportunities to enhance both processes and products
- You have an eagerness to learn and grow
Desirable
- Experience working with SMS or other mobile messaging solutions
- Experience working at a B2B SaaS company
- Experience at a high-scale technology startup (we operate at the scale of billions of users)
What the job involves
- We're seeking an experienced Product Manager to join our growing product team
- Product Managers at Braze build the product roadmap for a given product area and work closely with engineers and product designers to bring new products to life
- This Product Manager will support the SMS team - a high impact team responsible for the continued evolution of Braze mobile messaging channels (SMS, RCS)
- You will be responsible for leading discovery and delivery of best-in-class features designed around the needs of Braze marketers, and play a major role in scaling the SMS business into the future
- Braze operates at a massive scale, delivering billions of SMS messages per year across thousands of clients
- Collaborate closely with Engineers, Product Managers, Product Designers, and stakeholders across the business to scope effective solutions, build, prioritize, and execute the SMS roadmap
- Manage the product roadmap for our SMS team - analyzing inputs from a wide variety of sources to prioritize the most important next steps for our product (user feedback, research, usage data, support requests, etc.)
- Deeply understand our customers, market, and technology environment. The SMS team operates in a dynamic ecosystem, and staying on top of the landscape in which we operate is a must
- Setup qualitative and quantitative feedback loops to dive into our customers’ problems and build proposals to address them creatively
- Run point on launching features and functionality released by the team
- Establish and manage internal and external stakeholder expectations, and communicate progress and decisions effectively
Our take
Braze was founded out of an opportunity to build a company in the mobile space, inspired by the success of Android. This decision was driven by the belief that technology can help build stronger and more valuable relationships between brands and customers. It is now a leading customer engagement platform that powers connections between consumers and the brands they love.
Braze does this by delivering messaging experiences through push notifications, apps, and emails, built specifically for today's always-connected customers. This replaces badly integrated tools and outdated databases, making customer relationships more personalised through cross-channel messaging, journey orchestration and AI-powered experimentation and optimisation. Through this, Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.
As a venture-backed company, its clients now include Headspace, Canva, Max, Headspace, Domino's, Peloton and Depop. These clients use Braze to launch more effective messaging campaigns with less effort in the current mobile-first world. No doubt it's placement on the 2024 US News Best Technology Companies To Work For list will draw in more talent, whilst its growth to 10 new offices across North America, APAC regions and Europe indicates promising growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2018
$80m
SERIES E
Aug 2017
$50m
SERIES D
Total funding: $182.7m
Company benefits
- Flexible Vacation Policy: Take the time you need to balance your work and life in the way that suits you best
- Equal Paid Family Services: We offer fertility benefits along with equal paid parental leave, so you can focus your energy on your growing family
- Retirement Planning: We support you as you plan for your future. Braze will begin matching contributions into our retirement plan on your first day of employment
- Talent Development: We support your professional growth through formal career pathing, learning platforms, and our Global Learning Stipend
- Global Presence: Our global presence—15 cities and growing—provides opportunities to work and connect with top talent around the world
- ESPP: We offer an Employee Stock Purchasing Plan to all employees globally.
Company values
- Take Your Seat at the Table: Our community welcomes and respects your unique talents and perspective. Roll up your sleeves and join in - we’re building Braze together
- Don't Ignore Smoke: With constant vigilance, we help each other notice issues before smoke turns to fire. When others come to us, we celebrate the messenger and assist them however we can
- Shape the Future: We believe in the positive trajectory of change. We make investments, take calculated risks, and guide others down the path of our vision for the future
- Embrace Curiosity: We are explorers of details and new horizons. We embrace a growth mindset and pursue our curiosities to acquire new mastery and hone existing skills
- Be a Human: Each of us contributes to the Braze culture through our individuality. We operate with integrity, and above all else, we are kind
- Seek the Truth: We combine intelligence with humility to challenge assumptions and ask thoughtful questions. We make better decisions by deeply understanding our world
Company HQ
NoMad, New York, NY
Articles
Leadership
Bill Magnuson
(Co-Founder & CEO)Previously a Software Engineer at Google and Bridgewater Associates before co-founding Braze in 2011.
Jon Hyman
(Co-Founder & CTO)After graduating cum laude in Computer Science at Harvard, Jon joined Bridgewater Associates' Core Technology department and worked on the Forbes Technology Council before co-founding Braze.
Salary benchmarks
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Diversity, Equity & Inclusion at Braze
Mel Windley (Director of Global Inclusion and Opportunity)
- Braze takes an inclusion-first approach and holds the philosophy that Global Inclusion and Opportunity must be built into business processes in order to have lasting and meaningful impact. The future we want to shape is one where people from diverse backgrounds and experiences can thrive and have meaningful careers at Braze.
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