Senior Director of Strategic Partnerships, Octave
$206.5-256.3k
Salary is dependent on location. All locations are eligible for equity in the form of stock options and an annual bonus
Affordable in-person & virtual therapy
Open for applications
Affordable in-person & virtual therapy
501-1000 employees
Open for applications
$206.5-256.3k
Salary is dependent on location. All locations are eligible for equity in the form of stock options and an annual bonus
501-1000 employees
Company mission
To create a new standard for mental health care that's both accessible to people and sustainable for providers.
Role
Who you are
- Strong account management and relationship-building experience, particularly with complex, enterprise-level partners
- Excellent communication skills, with the ability to navigate and align diverse stakeholders across internal and external teams
- Demonstrated ability to operate effectively in a matrixed environment and influence without direct authority
- Strong operational mindset with a focus on execution, follow-through, and driving outcomes
- Comfort working with data and business metrics, with the ability to partner effectively with finance and analytics teams
- Experience working in high-growth or evolving environments with shifting priorities
- Ability to manage ambiguity, resolve conflict, and maintain forward progress in complex situations
- Strong organizational and prioritization skills
- Comfort using AI tools in day-to-day workflows, with a willingness to continuously rethink and improve how work gets done
- Curiosity and openness to experimenting with new tools and approaches; prior experience with AI tools is a plus
- 8–12 years of relevant experience in account management, strategic partnerships, or related roles; healthcare or health tech required
- Experience managing large, complex external partnerships or enterprise accounts
- Prior experience working cross-functionally with product, operations, and engineering teams
- Experience supporting business performance through metrics and data, in partnership with finance or analytics teams
- People management experience a plus but not required
What the job involves
- The Sr.Director, Strategic Partnerships is a relationship-first leader responsible for managing and growing one of the company’s most strategic external partnerships
- This role will own the day-to-day partnership with Evernorth, ensuring strong alignment, effective communication, and delivery against shared contractual and business goals
- This individual will focus on building trust, navigating complexity, and driving execution across internal and external stakeholders
- Success in this role requires strong account management instincts, the ability to influence without authority, and comfort operating in a fast-paced, evolving environment
- Develops, coordinates, and implements systems, policies, procedures, and productivity standards
- Provide leadership and guidance to the team, ensuring the achievement of goals and objectives
- Foster a positive and collaborative work environment
- Oversee the planning, execution, and completion of projects and initiatives within the team
- Establish and monitor operational processes and workflows to enhance efficiency and productivity
- Streamline operational processes, enhance efficiency, and improve overall organizational performance
- Implement best practices, monitor key performance indicators (KPIs), and develop strategies to achieve operational excellence
- Ensures a safe, secure, and compliant work environment
- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results
- Build and manage a high-performing team, including hiring, training, and development
- Provide leadership to the team, including setting goals, providing guidance, and ensuring the team's overall success
- Set performance expectations and goals for team members. Conduct regular performance evaluations, provide feedback, and address performance issues
- Identify skill gaps within the team and develop strategies for filling those gaps. Support employee development through training, mentoring, and coaching. Identify high-potential employees and create succession plans
- Serve as the primary owner of the relationship with Evernorth, acting as the central point of contact and accountability
- Build and maintain strong, trust-based relationships with external stakeholders, proactively managing communication, expectations, and issue resolution
- Translate partner needs into clear internal priorities, driving alignment and coordination across cross-functional teams (operations, product, engineering, and finance)
- Ensure successful execution of partnership initiatives by removing blockers, resolving friction, and maintaining momentum across stakeholders
- Monitor and report on key partnership metrics and outcomes, partnering with internal teams to interpret performance and identify areas for improvement
- Partner with finance and analytics teams on performance insights, contributing to data-driven decision-making across the partnership
- Continuously refine partnership processes, communication rhythms, and ways of working to strengthen long-term collaboration and scalability
- Identify opportunities to deepen and expand the partnership over time, in alignment with company priorities
- Leverage AI tools as a core part of daily work (drafting, research, iteration) to improve efficiency, quality, and decision-making
Our take
With roughly 50M adults suffering from mental illness in the United States, a new generation of startups are aiming to help people ease conditions like depression, grief, anxiety, and stress, by increasing access to mental health care.
Octave is one of these companies, classing itself as a national behavioral health practice. It offers therapy, coaching, and group classes both virtually and through in-person sessions, with virtual services available in a number of US states. And because of its strong relationship with insurance providers, 96% of Octave clients use insurance, making mental health care more accessible and affordable for a wider range of individuals.
In just a short time, Octave has experienced impressive growth, tripling the number of clients it serves by transitioning its in-person offerings online and launching an exclusive virtual therapy and coaching practice. This continued success is driven by strategic partnerships and an expanding network, with a clear focus on growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
90% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2024
$5m
LATE VC
May 2023
$52m
SERIES C
Total funding: $125.3m
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Sandeep Acharya
(Founder & CEO)Obtained an MBA from Harvard and then joined Bain as a Senior Associate Consultant. Eventually became VP of Bain Capital, and was also VP of Strategy at One Medical Group.
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