Staff Digital Operations Lead, Shield AI

• You have a process-oriented, systems mindset. You enjoy building structure, improving workflows, and leveraging automation and AI to make systems more efficient over time
• You are excited about using tools (including AI) to streamline and eventually replace manual work, freeing up time to focus on higher-value operational improvements
• 4–7+ years in digital production, marketing operations, campaign management, or similar execution-focused roles
• Demonstrated experience managing multi-channel campaign launches (paid media, web, landing pages)
• Strong operational rigor with attention to detail across timelines, assets, and delivery
• Experience coordinating across internal stakeholders and external agencies
• Comfort working with marketing tools, CMS platforms, and campaign management systems
• Ability to manage multiple concurrent workstreams with shifting priorities
• Familiarity with automation tools and interest in applying AI to improve workflows

Desirable

• Shield AI is hiring a Digital Operations Lead to drive execution, coordination, and operational integrity across paid media campaigns and website experiences.
• This role functions as a digital producer, responsible for translating strategy into structured plans, aligning resources, and ensuring work is delivered accurately and on time
• This is not a concepting or creative development role. It is focused on executional excellence, production systems, and managing the flow of work across campaigns and digital surfaces
• You’ll work closely with one of the strongest in-house creative teams, helping translate high-quality ideas into fully realized campaigns across paid media and digital touchpoints
• Agency Management: Serve as the primary day-to-day point of contact for media agencies and external partners, aligning on timelines, deliverables, and execution standards to ensure work is delivered accurately and on schedule
• Campaign Production & Execution: Own the end-to-end production of campaigns across channels (YouTube, LinkedIn, programmatic, CTV, etc.), translating strategy into detailed execution plans with clear timelines, dependencies, targeting, budgets, and flighting
• Digital Production & Resource Management: Manage timelines, capacity, and asset readiness across campaigns and web initiatives, coordinating closely with internal teams to ensure work is properly resourced and delivered without delays
• Website Operations: Oversee the execution of website updates, landing pages, and campaign integrations, ensuring accuracy, consistency, and alignment with broader marketing efforts
• Asset & Creative Operations: Manage the flow, formatting, trafficking, and versioning of creative assets across campaigns and digital placements, ensuring assets meet channel requirements and are deployed correctly
• Process & Systems Optimization: Build and refine campaign and website workflows, identify inefficiencies, and implement automation and AI-driven solutions to improve speed, accuracy, and scalability