Data Center Operations Engineer, PlayStation

$117.5-176.3k

Windows

Junior and Mid level

Los Angeles

More information about location

5 days a week in office (Aliso Viejo, CA)

Gaming and digital entertainment provider

Open for applications

Gaming and digital entertainment provider

1001+ employees

B2CGamingEntertainmenteSports

Open for applications

$117.5-176.3k

Windows

Junior and Mid level

Los Angeles

More information about location

5 days a week in office (Aliso Viejo, CA)

1001+ employees

B2CGamingEntertainmenteSports

Company mission

To create a gaming experience without barriers that fits the needs of players of all abilities.

Job

Company

Role

Who you are

This position requires strong attention to detail, comfort working in live environments, and a disciplined approach to change management and operational standards
2+ years of experience working in a production data center environment
Hands-on experience deploying and supporting server hardware
Experience replacing hardware components such as drives, RAM, CPUs, motherboards, and power supplies
Familiarity with asset management tracking and reporting
Understanding of vendor RMA processes
Strong understanding of data center operational best practices
Working knowledge of change management principles in online production environments
Highly organized with the ability to manage multiple tasks simultaneously
Strong interpersonal and communication skills with the ability to work collaboratively
Comfortable working in hands-on environments, including lifting and racking equipment up to 50 lbs unassisted
Valid driver’s license required

What the job involves

At Sony Interactive Entertainment, our data center operations team plays a critical role in supporting the infrastructure behind a global gaming platform
This role offers the opportunity to work hands-on in production environments, contribute to large-scale infrastructure deployments, and develop strong operational expertise within a high-performing global team
Sony Interactive Entertainment is seeking a Data Center Operations Engineer to support our production data center environments
This role is part of the Data Center Operations team and is responsible for the hands-on deployment, maintenance, and support of infrastructure within live production facilities
If you are detail-oriented, operationally disciplined, and enjoy working directly with physical infrastructure, we would love to hear from you.
The primary focus of this position is day-to-day data center operations — including hardware installations, break/fix activities, inventory management, and operational process support
This role works closely with Systems Engineering and Network Engineering teams to provide reliable on-site infrastructure execution in support of critical production services
Deploy (rack and cable) new server and infrastructure hardware across data center locations
Perform hardware break/fix activities including replacement of drives, RAM, CPUs, power supplies, and other server components
Troubleshoot and support existing infrastructure to ensure production environments remain stable and operational
Maintain accurate asset inventory and lifecycle tracking records
Support vendor RMA processes and coordinate hardware returns and replacements
Assist in documenting and refining operational processes and procedures
Coordinate with Procurement to track hardware orders and deliveries
Support structured cabling activities to ensure installations meet defined standards
Execute approved change activities in live production environments in accordance with change management procedures
Provide on-site support to Systems and Network Engineering teams during deployments and maintenance windows

Our take

Since the release of the PS1 in 1994, PlayStation has been a consistent leader in the video gaming market. Its consoles are iconic in the gaming community - PlayStation has produced both the top-selling and fastest-selling console of all time - and the company is still pushing boundaries. Its current flagship - the PS5 - promises to revolutionise gaming, featuring new technology that will create improvements across the board.

As well as its consoles, PlayStation has also developed online services, connecting its users and giving them access to diversified media. A PlayStation can be used for a huge range of activities - from Netflix to guided workouts - which has led to the expansion of the company's audience over time and across generations.

PlayStation faces competition in its field from the likes of Microsoft, with its Xbox range, and PC gaming, which has been becoming more popular in recent years. Regardless, PlayStation shows no signs of slowing down. The upcoming implementation of in-game ads in free games looks to significantly increase revenue, and the wider PlayStation gaming experience also appears to be evolving from plans to launch live service games in upcoming years.