IT Support Engineer, Lendable
+ Equity
3 days a week in office
Fintech Unicorn - Lending Platform
Be an early applicant
Fintech Unicorn - Lending Platform
201-500 employees
Be an early applicant
+ Equity
3 days a week in office
201-500 employees
Company mission
To make consumer finance amazing: faster, cheaper and friendlier.
Role
Who you are
- Minimum of 3+ years experience in IT Support/Service desk support
- Experience with Mobile Device Management (MDM) systems such as Jumpcloud, Jamf or Intune
- Must have experience in using ITSM/Service Desk ticketing systems such as Zendesk, Jira, and Freshdesk
- Experience in repairing and/or troubleshooting all various computers and operating systems, especially MacOS
- A natural problem solver with a high level of attention to detail & excellent verbal and written communication
- A self-starter who takes full ownership of tasks and projects, working independently to effectively manage their workload
- Willingness to visit our office locations in Kent and London as required
Desirable
- Have some scripting knowledge and/or experience. (Bash or PowerShell)
- Familiar with cloud platforms such as AWS and Google Cloud
- Industry-specific background knowledge, particularly in sectors like finance
- Experienced in network management and troubleshooting
- Experience / understanding security protocols and threat mitigation strategies to protect systems and data
What the job involves
- This is a chance to build out the IT support team together with our growing IT team and ensure excellent support for Lendable (500+ people)
- This is a role where you can have a massive impact in a hyper growth environment
- Be the first point of contact for our office staff with their IT issues
- An enthusiastic attitude towards learning and flexibility to adapt to new challenges or changes in direction
- Provide direct support for Windows, MacOS and Linux. Ensuring they are up-to-date and compliant with the IT standards
- Support IT BAU tasks, including ticketing, troubleshooting, and maintenance, as well as managing repairs and disposal of tech equipment
- Onboarding of new joiners across multiple geographic locations and support with their technical needs
- Maintain and troubleshoot other office technical equipment, i.e. Video conferencing equipment, network and other IT peripherals
- Improve and develop our systems with automations and scripting deployments
Application process
- A quick phone call with one of the team
- Onsite or Video Interview
- Technical Interview
- Meet the team you’ll work with daily
- Meet a member of the senior tech leadership
Salary benchmarks
Our take
Lendable competes with banks, other marketplace lenders, and consumer finance companies to provide loans to consumers, small businesses, and property developers. Last year the UK marketplace lenders loaned £7.3bn in total.
Lendable believes it can win in this crowded field due to its market-best customer service and its strong financials. Unlike Zopa, RateSetter, or Lending Works, their funding comes from institutional investors.
It originates and services the loans on behalf of institutional investors, but does not hold them on its own balance sheet.
Growing insolvencies will worry all marketplace lending platforms, but Lendable looks well placed to weather any credit storm given their substantial debt financing.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
40% female employees
72% employee growth in 12 months
Company
Employee endorsements
Challenging work
"At Lendable I'm in a position to make decisions and engineer solutions on a product that's worth billions and growing all of the time. This brings..."
Funding (last 2 of 3 rounds)
Mar 2022
$265.7m
GROWTH EQUITY VC
Sep 2017
$6.5m
SERIES A
Total funding: $275.4m
Company benefits
- Cycle to Work scheme
- Onsite Yoga
- Lunch cooked by onsite chefs 3 times a week
- 25 days holiday (excl. bank holidays)
- Work from home opportunities on Monday and Friday
- Private Health Insurance (inclusive of dental and pre-existing conditions)
- Share Options for all Employees
- Regular team and company wide socials
- Pension
Company HQ
London, UK
Articles
Leadership
Martin Kissinger
(Co-Founder & CEO)Studied Economics as an undergraduate at LSE before doing an MPhil at Oxford University. Worked as an Entrepreneur in Residence at Rocket in Berlin.
Paul Pamment
(Co-Founder)Studied Mathematics at Oxford University before taking up technical roles at a handful of startups.
Jakob Schwarz
(Co-Founder)Worked as an Analyst at Goldman Sachs and then BCG before founding Lendable.
Victoria van Lennep
(Co-Founder)Worked as the Deputy Editor at the Economist before joining Martin Kissinger to co-found Lendable!
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