Head of Legal Operations, Zoom
$126.5-276.7k
OTE
Offers bonus and equity
More information about location
Office located in San Jose, CA
Work platform for human connection
Posted today
Work platform for human connection
1001+ employees
Posted today
$126.5-276.7k
OTE
Offers bonus and equity
More information about location
Office located in San Jose, CA
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- 10+ years of progressive Legal Operations experience, including senior leadership roles driving operational excellence across people, processes, and technology
- A Bachelor’s degree in a related field
- Proven track record of scaling Legal Operations functions within complex, high-growth, and evolving business environments
- Excellent financial management expertise, including budgeting, forecasting, accruals, and outside counsel spend optimization
- Proficiency with Legal systems and technology, such as CLM, eBilling, analytics, and workflow automation tools
- Demonstrated success in vendor management, ensuring performance, efficiency, and value from external partners
- Exceptional stakeholder management and executive communication skills, with the ability to build trust, influence decisions, and drive alignment across functions
What the job involves
- The Head of Legal Operations is responsible for building and running the operational backbone of the Legal department
- This role supports the people, services, and operational infrastructure that enable Legal to deliver high-quality, efficient, and scalable support to the business
- Working in close partnership with the CLO and legal leaders, the Head of Legal Operations ensures the Legal organization operates with clarity, discipline, and consistency as the company grows
- The Legal Operations team works to eliminate friction through automation, tech, and aligned processes. This team supports with Strategic Planning, Knowledge Management & Engagement, Technology Strategy & Process Optimization, Outside Counsel and Vendor Management, Budget & Financial Management, and Leaning & Development
- Leading and maturing the Legal Operations function, driving excellence across people, processes, systems, and performance metrics
- Supporting and enhancing Legal’s operating model, priorities, and strategic roadmap, ensuring alignment with overall company strategy and business objectives
- Overseeing Legal technology and AI initiatives—including contract lifecycle management (CLM), eBilling, analytics, and workflow automation—improving efficiency, insight, and scalability
- Managing Legal budgeting, forecasting, accruals, and outside counsel engagement, optimizing spend and performance across the legal ecosystem
- Developing and maintaining clear metrics and dashboards for monitoring Legal’s performance, cost, and risk, enabling data-driven decision-making
- Driving operational rigor and change management, fostering adoption of new tools, processes, and best practices across the Legal organization
- Serving as a strategic partner to Legal leadership and cross-functional stakeholders, ensuring Legal’s operations effectively supporting enterprise goals and growth
Application process
- End Date: March 15, 2026
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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