Product Operations Manager, Upstart
Growth
$187.9-260k
+ Bonus & equity + Employee Stock Purchase Plan (ESPP)
More information about location
AI lending marketplace
Be an early applicant
AI lending marketplace
1001+ employees
Be an early applicant
$187.9-260k
+ Bonus & equity + Employee Stock Purchase Plan (ESPP)
More information about location
1001+ employees
Company mission
To enable effortless credit based on true risk.
Role
Who you are
- 8+ years of experience leading cross-functional software delivery or platform programs, ideally spanning multiple engineering teams and products
- Technical fluency - able to understand system dependencies to drive informed decisions and unblock execution
- Proven ability to plan and deliver complex roadmaps, managing competing priorities while ensuring alignment across engineering, product, and go-to-market teams
- Excellent communication and influence skills, with experience driving clarity and accountability across technical and non-technical stakeholders
Desirable
- Experience working in the Growth domain across consumer and platform facing products, preferably in highly regulated industries (financial services, healthcare, etc.)
- Demonstrated ability to improve delivery velocity and operational rigor through process design, tooling, or data-driven retrospectives
What the job involves
- As a Product Ops Manager on Growth, you’ll drive delivery for the products and platforms that power Upstart’s customer growth
- You’ll partner closely with Product Managers and Engineering Managers to translate strategic priorities into executable plans - defining milestones, managing dependencies, mitigating risks, and ensuring cross-team alignment
- You’ll work across multiple squads to create transparency, improve execution velocity, and ultimately ensure we deliver measurable business impact for the Growth vertical
- Drive execution across Growth team’s roadmap - partner with product teams to translate strategy into actionable delivery plans, define milestones, manage dependencies, and ensure consistent progress toward business outcomes
- Own cross-functional delivery - coordinate work across multiple squads (marketing platform, customer platform, shared infra) and business teams to ensure alignment and business results
- Enable speed and quality in how we ship - Identify and mitigate risks early, streamline planning and release processes, and champion delivery velocity for highest impact
- Establish operating rigor and visibility - create frameworks, reporting cadences, and communication rhythms that bring clarity to priorities, trade-offs, and progress for leadership and partner teams
- Drive continuous improvement -analyze delivery metrics, retrospectives, and program learnings to evolve how Growth teams plan, build, and deliver
Our take
Based in San Mateo, California, Upstart is piositioning itself as a leading AI lending marketplace, connecting millions of consumers with more than 100 banks and credit unions. In a market where credit access can be limited by traditional scoring methods, Upstart aims to make lending fairer and more accessible by using technology to better understand each borrowers true potential.
Upstart builds AI and cloud-based tools that help lenders approve more borrowers at lower rates. Its models analyze thousands of variables (not just credit scores) to predict creditworthiness more accurately. And through its platform, consumers can access personal, auto, and home-equity loans, as well as smaller "relief" loans, all through a seamless digital experience.
So far, its success is reflected in its high loan automation rate (over 90% of loans are fully processed without human intervention) and the billions in loan originations it has facilitated. The company continues to refine its AI models and expand its offerings, with the goal of helping lenders serve more customers while making borrowing easier and more affordable.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2019
$50m
SERIES D
Mar 2017
$32.5m
SERIES D
Total funding: $135.7m
Company benefits
- Comprehensive health plans
- 401k Plan
- Annual wellness reimbursement
- Disability insurance
- Generous vacation policy
- Flexible time off
- Parental leave
- Family forming benefits through Carrot
- Technology equipment budget
- Personal development budget
- Various clubs and extracurricular activities
- Catered lunches
- Fully stocked micro-kitchen
Company HQ
South San Mateo, San Mateo, CA
Leadership
David Girouard
(Founder & CEO)They started their career at Accenture and Booz Allen & Hamilton before working in Product Management at Apple and Virage. They left their role of 8 years as President of Enterprise at Google to found Upstart in March 2012.
Share this job
View 63 more jobs at Upstart