Technical Program Manager, Fullscript

• Deep experience leading complex, cross-functional technical programs in security, infrastructure, or highly regulated domains
• Proven ability to operate at both strategic and execution levels, without losing sight of delivery
• Strong technical fluency that enables effective partnership with security and engineering teams
• Comfort navigating ambiguity and making sound judgment calls in risk-based environments
• Exceptional communication skills and the ability to influence without direct authority
• A mindset rooted in ownership, transparency, and continuous improvement

Desirable

• We’re seeking a Technical Program Manager to lead our most critical security programs, operating at the intersection of security engineering, compliance, and cross-functional delivery
• This is a high-impact individual contributor role responsible for defining and running the operating model for how security programs are planned, executed, and scaled at Fullscript
• This role partners closely with Security Engineering, Infrastructure, Product Engineering, Compliance, and Legal
• You’ll bring clarity to complex security work, align teams around shared outcomes, and ensure we deliver on our security commitments in a way that scales with the business
• ∙Own the end-to-end security program roadmap, balancing short-term risk reduction with long-term security maturity
• ∙Translate security strategy, risk posture, and compliance requirements into clear, prioritized, and executable programs
• ∙Establish durable planning rhythms, milestones, and success metrics for security initiatives
• ∙Own the Vulnerability Management program, including prioritization frameworks, remediation tracking, and executive-level reporting
• ∙Coordinate internal and external Penetration Tests, from scoping and scheduling through remediation and closure
• ∙Partner with engineering and infrastructure teams to ensure security findings are addressed efficiently and sustainably
• ∙Serve as the primary program-level owner for SOC 2 execution and readiness, coordinating timelines, evidence collection, and cross-team accountability
• ∙Partner with Compliance and Security to reduce audit friction through better processes, documentation, and tooling
• ∙Identify systemic audit gaps and lead programs to close them long-term, not just for the next audit cycle
• ∙Design and evolve the operating model for security programs, ensuring work scales as Fullscript grows
• ∙Identify recurring pain points and implement structural improvements to reduce manual coordination and rework
• ∙Ensure security programs are predictable, measurable, and transparent
• ∙Communicate program status, risks, and tradeoffs clearly to senior leaders and stakeholders
• ∙Create and maintain high-quality program documentation, including plans, timelines, and decision records
• ∙Build trust through proactive communication, follow-through, and shared accountability