Principal Software Engineer, Aisera
Java
$175-230k
Office located in Palo Alto, CA
AI-driven workplace automation software
Open for applications
AI-driven workplace automation software
201-500 employees
Open for applications
$175-230k
Office located in Palo Alto, CA
201-500 employees
Company mission
To help users with greater self-service by automating common to complex actions and tasks.
Role
Who you are
- We are looking for a skilled software engineer with solid hands-on experience in technical leadership role, providing technical guidance and directions to team members
- Having extensive experience in middleware integration, business process/workflow design and development in our software engineering team
- Proven experience as a technical leader role, leading project delivery from end to end
- Preferred domain knowledge experience with ServiceNow, Salesforce, workflow, business process etc
- Strong understanding and hands-on experience with microservices architecture and related concepts
- Prior involvement in product development, with a track record of delivering high-quality software solutions
- Familiarity with SaaS concepts and experience in developing SaaS-based applications is a plus
- Proficiency in database design and integration, including SQL and NoSQL databases
- Solid understanding of software development principles, design patterns, and best practices
- Experience with version control systems (e.g., Git) and collaborative development workflows
- Strong problem-solving skills and the ability to work effectively in a fast-paced and dynamic environment
- Excellent communication and teamwork skills, with the ability to collaborate effectively with team members and stakeholders
- Experience with distributed systems and handling large-scale data is highly desirable
- Preference will be given to candidates with prior experience working in startup environments, demonstrating adaptability, initiative, and a passion for innovation
- Bachelor's degree in Computer Science, Software Engineering, or a related field or equivalent work experience of 10+ years
Desirable
- ServiceNow domain knowledge
- Startup experience
- Enterprise SaaS experience
- BPMN or other similar business process workflow automation experience
What the job involves
- As a Principal engineer, you will play a crucial role in designing, developing, and maintaining our conversation AI & Automation building blocks and features, with a focus on microservices architecture
- Your expertise in product development and understanding of SaaS (Software-as-a-Service) concepts will be valuable in shaping our innovative solutions and enhancing our existing products
- Drive software development project end to end with cross functional teams
- Provide technical direction and guidance to the team and communicate with management team
- Design, develop, and maintain robust and scalable backend applications using JAVA/Python on Kubernetes and Docker
- Collaborate with cross-functional teams, including Frontend Developers, Product Managers, and DevOps Engineers, to deliver high-quality software solutions
- Implement microservices architecture to ensure the modularity, maintainability, and scalability of our applications
- Contribute to the entire software development lifecycle, from requirements gathering and design to testing and deployment
- Troubleshoot and resolve complex technical issues that arise in production and provide timely resolutions
- Participate in code reviews, ensuring adherence to coding best practices and maintaining code quality standards
- Stay up-to-date with the latest industry trends and advancements in backend development, and identify opportunities to integrate new technologies into our products
Application process
- An onsite interview is required as part of the process
Our take
Aisera is an intelligent process automation platform startup that automates tasks, actions, and workflows for customers using AI tech. Thus providing its users with cost-cutting opportunities, while boosting productivity.
With the increased interest in AI solutions, plenty of competitors are vying for a position in the lucrative and expanding workflow automation market. From startups like WorkFusion, and strong contender UiPath, to larger giants like Microsoft and IBM, Aisera is under pressure to distinguish itself. However, as it is the world's first AI-driven EX and CX service platform, the company has seen an unprecedented 300% YOY growth.
Aisera counts on a 75 million strong user base, including big-name enterprise clients like Zoom, McAfee, and Autodesk. This demonstrable success in helping large companies accommodate growth without compromising on customer service will prove vital in winning significant market share. Its accelerated focus on strategic partnerships, which currently include the likes of Microsoft, Salesforce, and Slack, and further product development is likely to see Aisera continue gaining momentum.
Freddie
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2022
$90m
SERIES D
Apr 2021
$40m
SERIES C
Total funding: $218.5m
Company benefits
- Stock options
- Remote work friendly
- Medical, dental, and vision plans
- $1000 as a one-time home office upgrade
- Employee and Customer referral programs to participate in the success
Company HQ
Alviso, San Jose, CA
Articles
Leadership
Muddu Sudhakar
(CEO)Before co-founding Aisera, Muddu worked as CEO for Caspida, Cetas, Kazeon, Sanera and Rio Design. He holds a PhD in Computer Science from the University of California and owns more than 40 patents.
Christos Tryfonas
(Chief Architect)Before co-founding Aisera, Christos founded and was CTO of Caspida, a cyber-security company. He has also co-founded Cetas, a cloud analytics company, and Kazeon Systems.
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